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Hello -
I have performed many successful email merges through Word using an Excel 2007 list. Intermittently, yet consistently, Winword.exe reports "Not Responding" status. I am using Windows Vista SP2 with Office 2007 SP2. My steps to reproduce a 1) Create email template in Word 2007. 2) Select 'Mailings' and 'Start Merge' and 'Email Messages' 3) Click 'Select Recipients' and I select an Excel 2007 file. My 600 person email list correctly populates the 'Edit Recipient List' dialog. 4) I click 'Finish & Merge', select the email address for the 'To' field, populate the 'Subject' field, and start sending. 5) ISSUE - usually after 10 or more emails being placed in my Outlook 2007 (SP2) outbox, Word stops responding - 'Not Responding' is in the title bar. Methods I've attempted to troubleshoot but have been unsuccessful: 1) Taking my computer off the network. 2) Having Outlook in 'Work Offline' mode 3) Closing all other unnecessary applications and processes in Task Manager. I've killed processes only in the logged-in user space, not System, Local Service, or Network Service processes. 4) Uninstalled & Reinstalled Outlook 2007 Please - better yet - PRETTY PLEASE help!? ![]() |
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