MSWord 2003, when opening an attached document from Outlook 2003,
automatically shows the doc in Reading Layout... an annoyance, but that would
be fine if it didn't also lose all of the table of contents entries from the
original document before it was attached to the email. If you force MSWord
to NOT automatically show documents in Reading Layout (via the
ToolsOptionsGeneral function), the table of contents remains as it should
be. But the default behavior of MSWord IS to view in Reading Layout, so most
users who receive docs with TOCs will have this problem. When I'm creating
docs for prospective clients, I CANNOT have this problem. I've been having
to generate the table of contents and then copy-and-paste it as text to get
the document to be presented correctly to the email recipient.