For some strange reason, Word opens with my page's top and bottoms cropped off.
I correctly start in normal view with rulers, my page is 8.5 x 11 portrait,
but my page and ruller on the side only show 0 - 9 inches (11 inches with the
margins cut off). I opened my normal.dot tempate to make sure it's got the
correct page size. Funny thing is, when I load the normal.dot file, the view
looks like it should, with the full page and rulers (the margins on the ruler
are greyed to show where the margins are). So loading the normal.dot fixes
the view - why doesn't windows start correctly?
I checked tools/options and everything looks correct. I don't know of any
change that I made before this except I was trying some new page layouts.
But all of those should have been reset when I open a new doc - right? I
made sure all of the page setting and print settings are back to 8.5 x 11
default settings.

Thanks for any help - this is pretty annoying.
cbeck

I've fixed the problem:
I looked up show header and footer in the help file.
It instructed me to check: Tools / Options / View - Print and Web Layout
Options - White spaces between pages(Print View Only) - it must be checked.

Funny thing, is when I got to that setting it was already set to on. So I
checked it off and pressed OK. I now saw what I was seeing when I opened
Word. So I went back in and checked it on and pressed OK. I closed Word and
reopened Word and it worked. Go figure. Anyway, it works now.

Thanks for reading and I hope my running around has helped someone.

Thanks, cbeck

"cbeck" wrote:

For some strange reason, Word opens with my page's top and bottoms cropped off.
I correctly start in normal view with rulers, my page is 8.5 x 11 portrait,
but my page and ruller on the side only show 0 - 9 inches (11 inches with the
margins cut off). I opened my normal.dot tempate to make sure it's got the
correct page size. Funny thing is, when I load the normal.dot file, the view
looks like it should, with the full page and rulers (the margins on the ruler
are greyed to show where the margins are). So loading the normal.dot fixes
the view - why doesn't windows start correctly?
I checked tools/options and everything looks correct. I don't know of any
change that I made before this except I was trying some new page layouts.
But all of those should have been reset when I open a new doc - right? I
made sure all of the page setting and print settings are back to 8.5 x 11
default settings.

Thanks for any help - this is pretty annoying.
cbeck

For an explanation of how it got set to on, see
http://home.earthlink.net/~wordfaqs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"cbeck" wrote in message
...
I've fixed the problem:
I looked up show header and footer in the help file.
It instructed me to check: Tools / Options / View - Print and Web Layout
Options - White spaces between pages(Print View Only) - it must be
checked.

Funny thing, is when I got to that setting it was already set to on. So I
checked it off and pressed OK. I now saw what I was seeing when I opened
Word. So I went back in and checked it on and pressed OK. I closed Word
and
reopened Word and it worked. Go figure. Anyway, it works now.

Thanks for reading and I hope my running around has helped someone.

Thanks, cbeck

"cbeck" wrote:

For some strange reason, Word opens with my page's top and bottoms
cropped off.
I correctly start in normal view with rulers, my page is 8.5 x 11
portrait,
but my page and ruller on the side only show 0 - 9 inches (11 inches
with the
margins cut off). I opened my normal.dot tempate to make sure it's got
the
correct page size. Funny thing is, when I load the normal.dot file, the
view
looks like it should, with the full page and rulers (the margins on the
ruler
are greyed to show where the margins are). So loading the normal.dot
fixes
the view - why doesn't windows start correctly?
I checked tools/options and everything looks correct. I don't know of
any
change that I made before this except I was trying some new page
layouts.
But all of those should have been reset when I open a new doc - right?
I
made sure all of the page setting and print settings are back to 8.5 x
11
default settings.

Thanks for any help - this is pretty annoying.
cbeck

[WordBanter AI]

Hi cbeck,

It sounds like your Word program is opening with the wrong default view settings. Here are some steps you can try to fix it:

1. Open a new blank document in Word.
2. Click on the "View" tab in the ribbon at the top of the screen.
3. In the "Views" section, click on "Print Layout" view.
4. Click on the "View" tab again and then click on "Page Width" in the "Zoom" section.
5. Check to see if the entire page is now visible. If it is, close the document and then close Word.
6. Reopen Word and see if the correct view settings are now applied.

If the above steps don't work, you can try resetting Word's default settings:

1. Close Word.
2. Press the Windows key + R on your keyboard to open the Run dialog box.
3. Type in "%appdata%\Microsoft\Templates" (without the quotes) and press Enter.
4. Rename the "Normal.dotm" file to "Normal.old" (without the quotes).
5. Reopen Word and a new "Normal.dotm" file will be created with default settings.