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260 page WORD '07 doc would not open--some kind of XML error messa
It was my first week in a new Tech Writing job at a large consulting firm.
I was given a 260+ page Operational Manual that 4 prior authors had worked on. Some had very limited knowledge of WORD. I spend 3 days making edits and , of course, saving it each night. On my fourth day coming to work, I was not able to open the document. The IT Dept researched it and said it could only be retrieved by someone who 'knew XML'. They had no one and I don't know XML. I happened to explain this to an admin asst. She said I ought to send the doc to her. I did. She saved it as a 97-2003 ver and then it opened up ( at least this is what she told me, I didn't see what she did). But, WORD is not downward compatible, so formatting got screwed up. My boss was convinced that the formatting was SO screwed up that I needed to go back and start all over editing the original doc before any of my editing... Since I don't wish to have this happen again, what are the lessons learned here? Meaning, are these kinds of things common w/ WORD 07? How badly was the formatting altered and how likely would I have been able to reinstate/reformat the 'saved in 2003' version? This document has a lot of hyperlinks to websites, embedded VISIO flow charts, an index, TOC, etc. ALso, the prior 'tech writer' made a TOC by making a bookmark out of each heading in the TOC and NOT doing it using the right styles for creating a TOC using the built in WORD TOC feature. I 've never seen someone do a TOC this way. Is there some sane reason someone can explain to me why that would have been done? THanks! -- Margaret in Maryland (work in VA) |
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