When I go to customize my tool bars and I shut down Word, all of my buttons
that I customize disapper. I only have this problem on one of my machines, it
works if on my laptop.

Is Adobe Acrobat 7.0 installed on the computer? If so, the Acrobat 7.0
Create Adobe PDF toolbar add-in for Word prevents Word from automatically
saving changes to the normal.dot template (which is where toolbar
customizations are stored). Customize the Word toolbar button again, and
click "Shift+File | Save All" to force Word to save the normal.dot template.
Alternatively, you can prevent the add-in from loading as described in the
last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm ,
but you'll lose the PDF toolbar if you do this.

"Drea" wrote:

When I go to customize my tool bars and I shut down Word, all of my buttons
that I customize disapper. I only have this problem on one of my machines, it
works if on my laptop.