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every time I open word I receive a error message
I am running office 2000 with windows xp every time I open word I receive a
message that it will contact microsoft and then shuts down word I have reinstalled and it doesn't change anything. this is the message I receive. I cannot use word at all. It constantly shuts down I have renamed normal and it still happens. AppName: winword.exe AppVer: 9.0.0.8929 ModName: hpzntp07.dll ModVer: 2.140.0.0 Offset: 00026403 |
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#2
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The ModName suggests a problem with your Hewlett Packard printer
driver. Try deleting and reinstalling the printer in Start | Control Panel | Printers. DebbieH. wrote: I am running office 2000 with windows xp every time I open word I receive a message that it will contact microsoft and then shuts down word I have reinstalled and it doesn't change anything. this is the message I receive. I cannot use word at all. It constantly shuts down I have renamed normal and it still happens. AppName: winword.exe AppVer: 9.0.0.8929 ModName: hpzntp07.dll ModVer: 2.140.0.0 Offset: 00026403 |
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