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#1
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Word locks up when doing print preview - what can I do to fix it?
I have Word 2002 w/ SP 3 and every time I hit the print preview button my
system locks up, sometimes I can use ctrl+alt+del to end the task otherwise the system will reboot itself. It started last week, I haven't installed any new applications. I can't find anything helpful in the knowledge base. Help! Thanks! Kelly |
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#2
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Hi, Kelly. First try reinstalling your printer. If that doesn't work, then
try Word troubleshooting: http://www.officearticles.com/word/s...osoft_word.htm ************ Anne Troy www.OfficeArticles.com "kmlusk" wrote in message ... I have Word 2002 w/ SP 3 and every time I hit the print preview button my system locks up, sometimes I can use ctrl+alt+del to end the task otherwise the system will reboot itself. It started last week, I haven't installed any new applications. I can't find anything helpful in the knowledge base. Help! Thanks! Kelly |
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#3
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Thank you, I did the printer driver, all the steps in troubleshooting
including reinstall & the print driver again - the it worked!! THANK YOU! Regards, Kelly "Anne Troy" wrote: Hi, Kelly. First try reinstalling your printer. If that doesn't work, then try Word troubleshooting: http://www.officearticles.com/word/s...osoft_word.htm ************ Anne Troy www.OfficeArticles.com "kmlusk" wrote in message ... I have Word 2002 w/ SP 3 and every time I hit the print preview button my system locks up, sometimes I can use ctrl+alt+del to end the task otherwise the system will reboot itself. It started last week, I haven't installed any new applications. I can't find anything helpful in the knowledge base. Help! Thanks! Kelly |
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