I've recently installed Word 2002 on a new computer. Somehow, the program is
not creating a normal.dot file, and as a result not saving my formatted
AutoCorrect entries, toolbars, etc. I tried copying an old normal.dot file
into the Application Data\Microsoft\Templates folder, and Word will use it,
but won't add any modifications to it. Help!!!

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"Julie" wrote in message
...
I've recently installed Word 2002 on a new computer. Somehow, the program
is
not creating a normal.dot file, and as a result not saving my formatted
AutoCorrect entries, toolbars, etc. I tried copying an old normal.dot
file
into the Application Data\Microsoft\Templates folder, and Word will use
it,
but won't add any modifications to it. Help!!!

Is Adobe Acrobat 7.0 installed on the computer? If so, the
Acrobat 7.0 Create Adobe PDF toolbar add-in for Word prevents
Word from automatically saving changes to the normal.dot template
.. Make changes to normal.dot as desired, and click "Shift+File |
Save All" to force Word to save the normal.dot template.
Alternatively, you can prevent the Adobe add-in from loading by
editing the Windows registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word \Addins\PDFMaker.OfficeAddin"
and changing the "LoadBehavior" subkey value from 3 to 0, but
you'll lose the PDF toolbar if you do this.

Julie wrote:

I've recently installed Word 2002 on a new computer. Somehow, the program is
not creating a normal.dot file, and as a result not saving my formatted
AutoCorrect entries, toolbars, etc. I tried copying an old normal.dot file
into the Application Data\Microsoft\Templates folder, and Word will use it,
but won't add any modifications to it. Help!!!