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#1
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cannot open word documents
Whenever I try to open a word document from a floppy of download from the web
it keeps telling me file not available. Can anybody help? |
#2
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cannot open word documents
If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. You should not save files directly to a floppy disk or other removable media from Office applications, because doing so usually results in file corruption sooner or later. Save to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. You should not open files directly from a floppy disk or other removable media in Office applications, because doing so usually results in file corruption sooner or later. Copy the files to your hard drive, remove the read-only attribute in File-Properties, modify and save the file to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. File corruption can occur when there is not enough space on the removable media for the Office application to create the necessary temporary files, and there is no way of knowing how much space the temporary files will use. See http://support.microsoft.com/?kbid=211632 "Description of how Word creates temporary files" for more information. rollo wrote: Whenever I try to open a word document from a floppy of download from the web it keeps telling me file not available. Can anybody help? |
#3
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cannot open word documents
Many thanks. I am an oldie and not good at this. i had peviosly uninstalled
Norton Antivirus. Is there someting left and if so how do I get to it? Thanks again "garfield-n-odie" wrote: If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. You should not save files directly to a floppy disk or other removable media from Office applications, because doing so usually results in file corruption sooner or later. Save to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. You should not open files directly from a floppy disk or other removable media in Office applications, because doing so usually results in file corruption sooner or later. Copy the files to your hard drive, remove the read-only attribute in File-Properties, modify and save the file to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. File corruption can occur when there is not enough space on the removable media for the Office application to create the necessary temporary files, and there is no way of knowing how much space the temporary files will use. See http://support.microsoft.com/?kbid=211632 "Description of how Word creates temporary files" for more information. rollo wrote: Whenever I try to open a word document from a floppy of download from the web it keeps telling me file not available. Can anybody help? |
#4
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cannot open word documents
Strange as it may seem, uninstalling Norton Antivirus doesn't
always uninstall the Norton Office Plugin. Use Windows Explorer or My Computer to search for the OFFICEAV.DLL file on the hard drive (be sure to include system and hidden files/folders in the search options). If you find it, note the folder where it is located, and use the "regsvr32 /u" method described in KB329820 to unregister the DLL. rollo wrote: Many thanks. I am an oldie and not good at this. i had peviosly uninstalled Norton Antivirus. Is there someting left and if so how do I get to it? Thanks again "garfield-n-odie" wrote: If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. You should not save files directly to a floppy disk or other removable media from Office applications, because doing so usually results in file corruption sooner or later. Save to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. You should not open files directly from a floppy disk or other removable media in Office applications, because doing so usually results in file corruption sooner or later. Copy the files to your hard drive, remove the read-only attribute in File-Properties, modify and save the file to the hard drive, close the file, and then use Windows Explorer or My Computer or your CD mastering software to copy the file to the removable media. File corruption can occur when there is not enough space on the removable media for the Office application to create the necessary temporary files, and there is no way of knowing how much space the temporary files will use. See http://support.microsoft.com/?kbid=211632 "Description of how Word creates temporary files" for more information. rollo wrote: Whenever I try to open a word document from a floppy of download from the web it keeps telling me file not available. Can anybody help? |
#5
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cannot open word documents
Many thanks. This is a life saver! I have found the file but cannot open
Norton Antivirus having already deleted it to delete the dll file. I am not good at this. Can you please help me crack this final step? Grateful for your help. Best wishes Rollo "rollo" wrote: Whenever I try to open a word document from a floppy of download from the web it keeps telling me file not available. Can anybody help? |
#6
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cannot open word documents
You don't need to open Norton Antivirus to delete the dll file.
Read my reply again, and you'll see that I tell you exactly how to unregister the dll. rollo wrote: Many thanks. This is a life saver! I have found the file but cannot open Norton Antivirus having already deleted it to delete the dll file. I am not good at this. Can you please help me crack this final step? Grateful for your help. Best wishes Rollo "rollo" wrote: Whenever I try to open a word document from a floppy of download from the web it keeps telling me file not available. Can anybody help? |
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