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#1
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Posted to microsoft.public.word.docmanagement
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I run XP. I recently had to use my restore disk because my computer crashed.
I am now trying to install PCStudy Bible version 4. I had version 3.1 prior to my computer crash. I wanted to upgrade the software program. I keep getting the following error message: Joshua.exe €“ Unable to locate component This application has failed to start because ntvdm.exe was not found. Re-installing the application may fix this problem. The PCStudy Bible people tell me that it is a microsoft error code. The microsoft tech cannot find that as an error code. I have uninstalled both the version 3.1 and the new version 4. I continue to get the same error message. Has anyone had the same error message? Pat |
#2
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Posted to microsoft.public.word.docmanagement
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This newsgroup is for questions about Microsoft Word, so do you
have a question about Microsoft Word? ntvdm.exe should be in your C:\Windows\System32 folder. If it isn't there, then that's your problem. If it is there, then see http://support.microsoft.com/?kbid=220155 "Troubleshooting NTVDM and WOW Startup Errors". If you still have problems, then you might try asking in a more appropriate newsgroup such as http://www.microsoft.com/communities..._an d_support .. pattiann wrote: I run XP. I recently had to use my restore disk because my computer crashed. I am now trying to install PCStudy Bible version 4. I had version 3.1 prior to my computer crash. I wanted to upgrade the software program. I keep getting the following error message: Joshua.exe €“ Unable to locate component This application has failed to start because ntvdm.exe was not found. Re-installing the application may fix this problem. The PCStudy Bible people tell me that it is a microsoft error code. The microsoft tech cannot find that as an error code. I have uninstalled both the version 3.1 and the new version 4. I continue to get the same error message. Has anyone had the same error message? Pat |
#3
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Posted to microsoft.public.word.docmanagement
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Thanks, garfield-n-odie. At least I think you have put me on the right track
with the other newsgroup. I did not have a clue where to turn. "garfield-n-odie" wrote: This newsgroup is for questions about Microsoft Word, so do you have a question about Microsoft Word? ntvdm.exe should be in your C:\Windows\System32 folder. If it isn't there, then that's your problem. If it is there, then see http://support.microsoft.com/?kbid=220155 "Troubleshooting NTVDM and WOW Startup Errors". If you still have problems, then you might try asking in a more appropriate newsgroup such as http://www.microsoft.com/communities..._an d_support .. pattiann wrote: I run XP. I recently had to use my restore disk because my computer crashed. I am now trying to install PCStudy Bible version 4. I had version 3.1 prior to my computer crash. I wanted to upgrade the software program. I keep getting the following error message: Joshua.exe €“ Unable to locate component This application has failed to start because ntvdm.exe was not found. Re-installing the application may fix this problem. The PCStudy Bible people tell me that it is a microsoft error code. The microsoft tech cannot find that as an error code. I have uninstalled both the version 3.1 and the new version 4. I continue to get the same error message. Has anyone had the same error message? Pat |