I am having trouble saving changes to the Normal.dot in Word 2003. When
creating new macros, and specifically pointing the macro to be available in
the Normal, the changes are not saved when I close and re-open Word. I have
tried re-naming the Normal, downloading a new Normal, uninstalling and
re-installing, Working with different Security levels, etc. FYI, when I log
on as this user from my machine, I am able to add macros to the Normal, and
they appear in her roaming profile when she attempts to launch Word, but she
cannot do this on her machine. She is on a NAL/Windows 2000 Workstation,
running 2003 on the Windows side. Any suggestions?

It is not Word 2003, probably.
From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.

If this isn't the issue, perhaps there are multiple normal.dot files,
perhaps it is marked as read-only, perhaps folder permissions are not set to
allow writing changes.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"k3639" wrote in message
...
I am having trouble saving changes to the Normal.dot in Word 2003. When
creating new macros, and specifically pointing the macro to be available
in
the Normal, the changes are not saved when I close and re-open Word. I
have
tried re-naming the Normal, downloading a new Normal, uninstalling and
re-installing, Working with different Security levels, etc. FYI, when I
log
on as this user from my machine, I am able to add macros to the Normal,
and
they appear in her roaming profile when she attempts to launch Word, but
she
cannot do this on her machine. She is on a NAL/Windows 2000 Workstation,
running 2003 on the Windows side. Any suggestions?