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Default Is there a way to remove white space that Word 2003 is adding?

When we open a document created in Word 2000 with Word 2003, the program adds
white space to rigth margin. This extra space appears to be outside of the
page boundaries on the ruler and all the page setting appear to be correct.
When the document is printed, the white space causes the document to shrink
to accomodate the extra space. An 8.5 X 11 document is being interpreted as
something like an 11 X 11 even though the page size is correct. The problem
happens in both Landscape and Portriat documents, but not all documents have
the problem.
 
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