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#1
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How can I eliminate pop-up message that template is not valid?
When I start Microsoft Word, I get a window which says: The add-in template
is not valid. (C:\...\STARTUP\~$cument\Factory.dot) How can I eliminate this pop-up window? |
#2
Posted to microsoft.public.word.docmanagement
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How can I eliminate pop-up message that template is not valid?
Using Windows Explorer:
- In Tools Folder Options View, select "Show hidden folders and files". - Locate the folder C:\Documents and Settings\your name\Application Data\Microsoft\Word\STARTUP - Is a folder named ~$cument present there? If so, it's highly unusual, because the ~$ prefix is a "temporary file" marker. - Delete the file Factory.dot from the ~$cument folder. If it's now empty, also delete the ~$cument folder itself. - Restart Word to see if the message stops. If you can identify which third-party software is responsible for the add-in, you can try reinstalling or repairing that software. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. bob1122 wrote: When I start Microsoft Word, I get a window which says: The add-in template is not valid. (C:\...\STARTUP\~$cument\Factory.dot) How can I eliminate this pop-up window? |
#3
Posted to microsoft.public.word.docmanagement
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How can I eliminate pop-up message that template is not valid?
Thanks very much! That solved the problem.
"Jay Freedman" wrote: Using Windows Explorer: - In Tools Folder Options View, select "Show hidden folders and files". - Locate the folder C:\Documents and Settings\your name\Application Data\Microsoft\Word\STARTUP - Is a folder named ~$cument present there? If so, it's highly unusual, because the ~$ prefix is a "temporary file" marker. - Delete the file Factory.dot from the ~$cument folder. If it's now empty, also delete the ~$cument folder itself. - Restart Word to see if the message stops. If you can identify which third-party software is responsible for the add-in, you can try reinstalling or repairing that software. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. bob1122 wrote: When I start Microsoft Word, I get a window which says: The add-in template is not valid. (C:\...\STARTUP\~$cument\Factory.dot) How can I eliminate this pop-up window? |
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