I have 2 users who have the exact same system, both have office xp standard
installed, have sp3 installed, and both print to the exact same printer using
the exact same drivers. However, they can also print the exact same word
document, without making any changes to the file, and it comes out on paper
formatted differently. They are also both using the same fonts and style,
but one user's printout is "more condensed" than the other's on the page.
Any suggestions as to what might be causing this, or a setting i'm not
thinking of somewhere that could affect this?

Can't be *absolutely* sure, but I'll bet my lunch money that it has to do
with;

a) A font variation - maybe the same _name_ but a different variation. Don't
just check in the doc, compare the content of their Windows Fonts folder, or

b) A printer setting nestled away somewhere in the printer options, possibly
referring to paper quality, "print optimizing", etc. Click the Properties
button in the upper right corner of the Print dialog & poke around. Perhaps
one system is set to allow printer font substitution & the other is not (HP
printer, by any chance?). Also check the ToolsOptionsPrint & make sure one
user doesn't have Draft Output selected.
--
HTH |:)
Bob Jones
[MVP] Office:Mac

"Rob D" wrote in message
...
I have 2 users who have the exact same system, both have office xp standard
installed, have sp3 installed, and both print to the exact same printer
using
the exact same drivers. However, they can also print the exact same word
document, without making any changes to the file, and it comes out on
paper
formatted differently. They are also both using the same fonts and style,
but one user's printout is "more condensed" than the other's on the page.
Any suggestions as to what might be causing this, or a setting i'm not
thinking of somewhere that could affect this?

Thanks, i'll check these possiblilities and let you know if one of them
solves the mystery. : )

"CyberTaz" wrote:

Can't be *absolutely* sure, but I'll bet my lunch money that it has to do
with;

a) A font variation - maybe the same _name_ but a different variation. Don't
just check in the doc, compare the content of their Windows Fonts folder, or

b) A printer setting nestled away somewhere in the printer options, possibly
referring to paper quality, "print optimizing", etc. Click the Properties
button in the upper right corner of the Print dialog & poke around. Perhaps
one system is set to allow printer font substitution & the other is not (HP
printer, by any chance?). Also check the ToolsOptionsPrint & make sure one
user doesn't have Draft Output selected.
--
HTH |:)
Bob Jones
[MVP] Office:Mac

"Rob D" wrote in message
...
I have 2 users who have the exact same system, both have office xp standard
installed, have sp3 installed, and both print to the exact same printer
using
the exact same drivers. However, they can also print the exact same word
document, without making any changes to the file, and it comes out on
paper
formatted differently. They are also both using the same fonts and style,
but one user's printout is "more condensed" than the other's on the page.
Any suggestions as to what might be causing this, or a setting i'm not
thinking of somewhere that could affect this?

Thanks, it was the fonts. Even though they appeared to be using the same
fonts, i guess they had different versions or whatever. I deleted all the
fonts from the one user and then installed the ones the other was using and
voila....their printouts were now identical.

"CyberTaz" wrote:

Can't be *absolutely* sure, but I'll bet my lunch money that it has to do
with;

a) A font variation - maybe the same _name_ but a different variation. Don't
just check in the doc, compare the content of their Windows Fonts folder, or

b) A printer setting nestled away somewhere in the printer options, possibly
referring to paper quality, "print optimizing", etc. Click the Properties
button in the upper right corner of the Print dialog & poke around. Perhaps
one system is set to allow printer font substitution & the other is not (HP
printer, by any chance?). Also check the ToolsOptionsPrint & make sure one
user doesn't have Draft Output selected.
--
HTH |:)
Bob Jones
[MVP] Office:Mac

"Rob D" wrote in message
...
I have 2 users who have the exact same system, both have office xp standard
installed, have sp3 installed, and both print to the exact same printer
using
the exact same drivers. However, they can also print the exact same word
document, without making any changes to the file, and it comes out on
paper
formatted differently. They are also both using the same fonts and style,
but one user's printout is "more condensed" than the other's on the page.
Any suggestions as to what might be causing this, or a setting i'm not
thinking of somewhere that could affect this?

It's subtle things like this that drive you crazy--and keep us all hopping!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Rob D" wrote in message
...
Thanks, it was the fonts. Even though they appeared to be using the same
fonts, i guess they had different versions or whatever. I deleted all
the
fonts from the one user and then installed the ones the other was using
and
voila....their printouts were now identical.

"CyberTaz" wrote:

Can't be *absolutely* sure, but I'll bet my lunch money that it has to
do
with;

a) A font variation - maybe the same _name_ but a different variation.
Don't
just check in the doc, compare the content of their Windows Fonts
folder, or

b) A printer setting nestled away somewhere in the printer options,
possibly
referring to paper quality, "print optimizing", etc. Click the
Properties
button in the upper right corner of the Print dialog & poke around.
Perhaps
one system is set to allow printer font substitution & the other is not
(HP
printer, by any chance?). Also check the ToolsOptionsPrint & make sure
one
user doesn't have Draft Output selected.
--
HTH |:)
Bob Jones
[MVP] Office:Mac

"Rob D" wrote in message
...
I have 2 users who have the exact same system, both have office xp
standard
installed, have sp3 installed, and both print to the exact same
printer
using
the exact same drivers. However, they can also print the exact same
word
document, without making any changes to the file, and it comes out on
paper
formatted differently. They are also both using the same fonts and
style,
but one user's printout is "more condensed" than the other's on the
page.
Any suggestions as to what might be causing this, or a setting i'm not
thinking of somewhere that could affect this?