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I installed the office word 2003 in my office computer one month back. It
worked fine for the past one month. But now the office word2003 frequently process some thing in the back ground and also shows the sand clock on the screen and stuck for a moment. I also disabled the auto save option in word. I use the Norton antivirus corporate edition in that system. So I dont have the option to disable the word plugins in that. Could any one help in this regard. Thank you. |
#2
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With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: I installed the office word 2003 in my office computer one month back. It worked fine for the past one month. But now the office word2003 frequently process some thing in the back ground and also shows the sand clock on the screen and stuck for a moment. I also disabled the auto save option in word. I use the Norton antivirus corporate edition in that system. So I don't have the option to disable the word plugins in that. Could any one help in this regard. Thank you. |
#3
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Thank you very much for your immediate resposne.
I am sorry, I couldn't find such dll file in my computer. It shows the message "The specified module could not be found" when i run the command. "Graham Mayor" wrote: With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: I installed the office word 2003 in my office computer one month back. It worked fine for the past one month. But now the office word2003 frequently process some thing in the back ground and also shows the sand clock on the screen and stuck for a moment. I also disabled the auto save option in word. I use the Norton antivirus corporate edition in that system. So I don't have the option to disable the word plugins in that. Could any one help in this regard. Thank you. |
#4
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Try a search of your hard drive for the dll then change the path in the
command line. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: Thank you very much for your immediate resposne. I am sorry, I couldn't find such dll file in my computer. It shows the message "The specified module could not be found" when i run the command. "Graham Mayor" wrote: With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: I installed the office word 2003 in my office computer one month back. It worked fine for the past one month. But now the office word2003 frequently process some thing in the back ground and also shows the sand clock on the screen and stuck for a moment. I also disabled the auto save option in word. I use the Norton antivirus corporate edition in that system. So I don't have the option to disable the word plugins in that. Could any one help in this regard. Thank you. |
#5
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sorry I couldn't find such dll in my computer. what can I do.
"Graham Mayor" wrote: Try a search of your hard drive for the dll then change the path in the command line. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: Thank you very much for your immediate resposne. I am sorry, I couldn't find such dll file in my computer. It shows the message "The specified module could not be found" when i run the command. "Graham Mayor" wrote: With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stephen75 wrote: I installed the office word 2003 in my office computer one month back. It worked fine for the past one month. But now the office word2003 frequently process some thing in the back ground and also shows the sand clock on the screen and stuck for a moment. I also disabled the auto save option in word. I use the Norton antivirus corporate edition in that system. So I don't have the option to disable the word plugins in that. Could any one help in this regard. Thank you. |
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