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#1
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I have been using Word 2002 and today tried to save a document, but Word
would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#2
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First, try this: http://word.mvps.org/FAQs/Customizat...oreMenuCmd.htm
-- Carol A. Bratt, MCP "chitkat" wrote: I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#3
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Thanks, but I just read another post that linked the problem to Microsoft
Update KB908531, so I uninstalled it and all is well again. Kathy "Carol" wrote: First, try this: http://word.mvps.org/FAQs/Customizat...oreMenuCmd.htm -- Carol A. Bratt, MCP "chitkat" wrote: I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#4
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If you installed Windows updates recently, you may need to uninstall the
KB908531 update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "chitkat" wrote in message news ![]() I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#5
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How do you uninstall this update? Thanks
"Suzanne S. Barnhill" wrote: If you installed Windows updates recently, you may need to uninstall the KB908531 update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "chitkat" wrote in message news ![]() I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#6
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![]() "Suzanne S. Barnhill" wrote: If you installed Windows updates recently, you may need to uninstall the KB908531 update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "chitkat" wrote in message news ![]() I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
#7
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You can remove the offending update from Add/Remove Programs, where it shows
as "Security Update for Windows XP (KB908531)". Make sure the "show updates" box at the top is ticked or you won't see hotfixes in the list. -- Carol A. Bratt, MCP "Roscoe" wrote: How do you uninstall this update? Thanks "Suzanne S. Barnhill" wrote: If you installed Windows updates recently, you may need to uninstall the KB908531 update. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "chitkat" wrote in message news ![]() I have been using Word 2002 and today tried to save a document, but Word would not respond. I tried re-starting my computer and also ran disk clean-up, but am still having the same problem. It doesn't affect Excel. Thanks for any help or suggestions! |
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