I need to have my WORD work and save. Both the Open and Save As is broken. I
just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to hackers.

For those of you who always think it is the Users fault, I have done a
security scan for viruses and adware. I have McAfee security. This problem
has taken hours of my time as I had to first do scans and check that I had
updates current, etc.

I did call Microsoft support which just means a persons reads a script that
you can call and pay for help. No acknowledgment at all that there is a
problem.

Also, wouldn't removing the Security Patch only work until the next XP update
which would reinstall the patch?

"Edward H. Sebesta" wrote:

I need to have my WORD work and save. Both the Open and Save As is broken. I
just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to hackers.

For those of you who always think it is the Users fault, I have done a
security scan for viruses and adware. I have McAfee security. This problem
has taken hours of my time as I had to first do scans and check that I had
updates current, etc.

I did call Microsoft support which just means a persons reads a script that
you can call and pay for help. No acknowledgment at all that there is a
problem.

Just remove the patch. Set Windows not to install updates automatically and
flag this patch as one not to be installed.
When it is fixed, it will be fixed with a different numbered patch (probably
soon, given all the grief that it has caused).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Edward H. Sebesta wrote:
Also, wouldn't removing the Security Patch only work until the next
XP update which would reinstall the patch?

"Edward H. Sebesta" wrote:

I need to have my WORD work and save. Both the Open and Save As is
broken. I just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to
hackers.

For those of you who always think it is the Users fault, I have done
a security scan for viruses and adware. I have McAfee security. This
problem has taken hours of my time as I had to first do scans and
check that I had updates current, etc.

I did call Microsoft support which just means a persons reads a
script that you can call and pay for help. No acknowledgment at all
that there is a problem.

Thank you so much. Excellent information. I just discovered I can't email a
document since Outlook Express hangs up when you try to place attachments.

This is the answer I am looking for.

"Graham Mayor" wrote:

Just remove the patch. Set Windows not to install updates automatically and
flag this patch as one not to be installed.
When it is fixed, it will be fixed with a different numbered patch (probably
soon, given all the grief that it has caused).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Edward H. Sebesta wrote:
Also, wouldn't removing the Security Patch only work until the next
XP update which would reinstall the patch?

"Edward H. Sebesta" wrote:

I need to have my WORD work and save. Both the Open and Save As is
broken. I just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to
hackers.

For those of you who always think it is the Users fault, I have done
a security scan for viruses and adware. I have McAfee security. This
problem has taken hours of my time as I had to first do scans and
check that I had updates current, etc.

I did call Microsoft support which just means a persons reads a
script that you can call and pay for help. No acknowledgment at all
that there is a problem.

Thanks. Excellent advice. I appreciate your answering all my posts. I was
very concerned and I wanted to maximize my odds of getting an answer. Thank
you.

"Graham Mayor" wrote:

Just remove the patch. Set Windows not to install updates automatically and
flag this patch as one not to be installed.
When it is fixed, it will be fixed with a different numbered patch (probably
soon, given all the grief that it has caused).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Edward H. Sebesta wrote:
Also, wouldn't removing the Security Patch only work until the next
XP update which would reinstall the patch?

"Edward H. Sebesta" wrote:

I need to have my WORD work and save. Both the Open and Save As is
broken. I just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to
hackers.

For those of you who always think it is the Users fault, I have done
a security scan for viruses and adware. I have McAfee security. This
problem has taken hours of my time as I had to first do scans and
check that I had updates current, etc.

I did call Microsoft support which just means a persons reads a
script that you can call and pay for help. No acknowledgment at all
that there is a problem.

See
http://groups.google.com/group/micro...4143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. The message gives clearer
instructions for doing what Microsoft is recommending.

--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.


"Graham Mayor" wrote in message
...
Just remove the patch. Set Windows not to install updates automatically
and flag this patch as one not to be installed.
When it is fixed, it will be fixed with a different numbered patch
(probably soon, given all the grief that it has caused).

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Edward H. Sebesta wrote:
Also, wouldn't removing the Security Patch only work until the next
XP update which would reinstall the patch?

"Edward H. Sebesta" wrote:

I need to have my WORD work and save. Both the Open and Save As is
broken. I just hangs up. I need a fix soon.

I am concerned that removing the security patch will expose me to
hackers.

For those of you who always think it is the Users fault, I have done
a security scan for viruses and adware. I have McAfee security. This
problem has taken hours of my time as I had to first do scans and
check that I had updates current, etc.

I did call Microsoft support which just means a persons reads a
script that you can call and pay for help. No acknowledgment at all
that there is a problem.