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#1
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"save as" and "open" do not respond in MS Word
While trying to open or save documents in MS Word 2003 (and Excel), the
dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#2
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"save as" and "open" do not respond in MS Word
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#3
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"save as" and "open" do not respond in MS Word
See "Problems in Windows Explorer or the Windows shell after you install
security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#4
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
I had the same problem and wnet through the steps, bu in the resolution step
5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#5
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
You need the entire string, on one line. You can copy it into notepad,
remove the line breaks, and then copy it into the Registry editor. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#6
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
Copy the string out of the KB article and paste it in as the key name. Then
click away, right-click on the name, choose Modify, and change the value to 1. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#7
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
THANK YOU THANK YOU THANK YOU!!! AND TO CHARLES KENYON BOTH OF YOU REPLIED VERY QUICKLY - THANKS! FINALLY ~AFTER I DON'T KNOW HOW MANY TIMES I PUT THAT STRING IN THERE ~ DID IT WORK... I COPIED AS IS, DIDN'T DELETE ANY SPACE OR PARENTESIS -RESTARTED FOR HE 15TH TIME AND I WAS ABLE TO OPEN WORD FILES AND SAVE... TOO COOL- IT HAS ONLY TAKEN 2 DAYS TO GET THIS, BUT WITHOUT YOUR HELP, I WOULD STILL FLOPPING LIKE A FISH OUT OF WATER! PROPS TO YOU AND THIS HELPFUL SITE. "Suzanne S. Barnhill" wrote: Copy the string out of the KB article and paste it in as the key name. Then click away, right-click on the name, choose Modify, and change the value to 1. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#8
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
THANK YOU SO MUCH! Please see note to Suzanne S. Barnhill -as both of you
answered quickly and were a great deal of help... you tow will be hearing from me...again... "Charles Kenyon" wrote: You need the entire string, on one line. You can copy it into notepad, remove the line breaks, and then copy it into the Registry editor. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#9
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
You are welcome. We all know what it feels like.
-- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "abqgrl" wrote in message ... THANK YOU SO MUCH! Please see note to Suzanne S. Barnhill -as both of you answered quickly and were a great deal of help... you tow will be hearing from me...again... "Charles Kenyon" wrote: You need the entire string, on one line. You can copy it into notepad, remove the line breaks, and then copy it into the Registry editor. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#10
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
I tried the fix but it still will not open the save as dialog box. I can open
the file with adobe and re-open in word and then I'm able to save. Any help would be greatly appreciated. "Suzanne S. Barnhill" wrote: Copy the string out of the KB article and paste it in as the key name. Then click away, right-click on the name, choose Modify, and change the value to 1. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "abqgrl" wrote in message ... I had the same problem and wnet through the steps, bu in the resolution step 5 says: Right-click "Cached", point to New, click "DWORD Value", and then enter: {A4DF5659-0801-4A60-9607-1C48695EFDA9} {000214E6-0000-0000-C000-000000000046} 0x401 do i type that long string of letters and numbers in there? might be astupid question, but enter can be the string or just the enter key. See "Problems in Windows Explorer or the Windows shell after you install security update MS06-015" http://support.microsoft.com/kb/918165 -- Carol A. Bratt, MCP "garfield-n-odie [MVP]" wrote: See http://support.microsoft.com/kb/918165 "Problems in Windows Explorer or the Windows shell after you install security update MS06-015". wrote: While trying to open or save documents in MS Word 2003 (and Excel), the dialog box doesn't respond, even after waiting for 6 to 7 mins. Microsoft's troubleshooting site said that it could be due to a persistent mapped drive, but I disconnected and reconnected the drives to no avail. I did all the basic diagnostics like running spyware, defragmenting, restarting, but haven't yet re-installed Office 2003 because I'm waiting for a better solution. Please HELP!!! |
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#11
Posted to microsoft.public.word.docmanagement
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"save as" and "open" do not respond in MS Word
Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped drives that are not currently available. jyobbagy wrote: I tried the fix but it still will not open the save as dialog box. I can open the file with adobe and re-open in word and then I'm able to save. Any help would be greatly appreciated. |
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