Whenever tries to print any word document, gives an error message and word
crashes
modname sr32.dll

Regards,
--
Anup

sr32.dll is a Hewlett Packard printer driver. Try removing and reinstalling
the printer. If it still doesn't work, download the latest version of the
driver from HP.

There are also viruses that exploit sr32.dll:
http://www.symantec.com/avcenter/ven...deskproxy.html





"Anup" wrote in message
...
Whenever tries to print any word document, gives an error message and word
crashes
modname sr32.dll

Regards,
--
Anup

Hi,

I have the same problem. The error message is:
AppName: winword.exe
AppVersion: 11.0.6568.0
ModName: sr32.dll
Offset: 0001b399

I restarted the machine, reinstalled the printer drivers and check
against virus and spyware and the error continues.

The printer is a HP2600n Color printer. I have XP SP2 with all patches
installed and Office 2003 in the same conditions.

Any help will be very appreciated.
Regards.

Jezebel wrote:
sr32.dll is a Hewlett Packard printer driver. Try removing and reinstalling
the printer. If it still doesn't work, download the latest version of the
driver from HP.

There are also viruses that exploit sr32.dll:
http://www.symantec.com/avcenter/ven...deskproxy.html





"Anup" wrote in message
...
Whenever tries to print any word document, gives an error message and word
crashes
modname sr32.dll

Regards,
--
Anup

Did you check HP's site to make sure it's the latest driver?

--

JoAnn Paules
MVP Microsoft [Publisher]



wrote in message
ups.com...
Hi,

I have the same problem. The error message is:
AppName: winword.exe
AppVersion: 11.0.6568.0
ModName: sr32.dll
Offset: 0001b399

I restarted the machine, reinstalled the printer drivers and check
against virus and spyware and the error continues.

The printer is a HP2600n Color printer. I have XP SP2 with all patches
installed and Office 2003 in the same conditions.

Any help will be very appreciated.
Regards.

Jezebel wrote:
sr32.dll is a Hewlett Packard printer driver. Try removing and
reinstalling
the printer. If it still doesn't work, download the latest version of the
driver from HP.

There are also viruses that exploit sr32.dll:
http://www.symantec.com/avcenter/ven...deskproxy.html





"Anup" wrote in message
...
Whenever tries to print any word document, gives an error message and
word
crashes
modname sr32.dll

Regards,
--
Anup

http://www.hp.com/pond/ljbeta/ has the lastest beta drivers.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


JoAnn Paules [MVP] wrote:
Did you check HP's site to make sure it's the latest driver?


wrote in message
ups.com...
Hi,

I have the same problem. The error message is:
AppName: winword.exe
AppVersion: 11.0.6568.0
ModName: sr32.dll
Offset: 0001b399

I restarted the machine, reinstalled the printer drivers and check
against virus and spyware and the error continues.

The printer is a HP2600n Color printer. I have XP SP2 with all
patches installed and Office 2003 in the same conditions.

Any help will be very appreciated.
Regards.

Jezebel wrote:
sr32.dll is a Hewlett Packard printer driver. Try removing and
reinstalling
the printer. If it still doesn't work, download the latest version
of the driver from HP.

There are also viruses that exploit sr32.dll:
http://www.symantec.com/avcenter/ven...deskproxy.html





"Anup" wrote in message
...
Whenever tries to print any word document, gives an error message
and word
crashes
modname sr32.dll

Regards,
--
Anup