Hello...

We have users at multiple facilities. A user at our main facility
(where our templates are created and stored) will create a new document
based on an existing template, then email it to a second user at
another facility that does *not* have access to our stored templates.

The result is that the second user cannot open the document because the
document is looking for the parent template on which it is based. (When
we unprotect the document and look in "Templates and Add-Ins" at the
path specified in the "Document Template," it is referencing a template
location that the second user cannot access.) Therefore, her
computer will eventually time-out, hang and crash.

Does anyone know how we can create a template that is based on or
attached to a "generic" file that *everyone* can access, regardless of
its location?

Any help with this would be GREATLY appreciated.

Thanks,
Jessi

Before sending the document out, switch the attached template to normal.dot.
This can be done manually using the Templates and Add-Ins dialog or by using
a macro in your original template that does this as part of an AutoNew or
Save procedure.

This is the first time I had heard of it crashing a computer. If the remote
user is not on a network at the time they open the document, it will open
right up.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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Hello...

We have users at multiple facilities. A user at our main facility
(where our templates are created and stored) will create a new document
based on an existing template, then email it to a second user at
another facility that does *not* have access to our stored templates.

The result is that the second user cannot open the document because the
document is looking for the parent template on which it is based. (When
we unprotect the document and look in "Templates and Add-Ins" at the
path specified in the "Document Template," it is referencing a template
location that the second user cannot access.) Therefore, her
computer will eventually time-out, hang and crash.

Does anyone know how we can create a template that is based on or
attached to a "generic" file that *everyone* can access, regardless of
its location?

Any help with this would be GREATLY appreciated.

Thanks,
Jessi

Thank you so much for your help!

Jessi

Thanks for your suggestion, Charles.

I'm not sure what's going on with this... As an experiment, I also
emailed a document based on this template to another computer that is
NOT on our network, and the document had no problems opening! So now
I'm not sure *why* this particular user's computer is having a
problem....

Thanks,
Jessi