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I followed the answer in a similarly titled suggestion, and it did not work
at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...ocmanagemen t |
#2
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Well, before you start ordering us around, please try to remember that WE do
not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#3
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Dear John,
I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#4
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We support a number of different versions of Word, and the Template Gallery
provides templates for an number of different versions. Unfortunately, menus aren't always the same in every version (and this will be even more drastically altered by Word 2007), so the instructions provided with your template may have been intended for a different version. Some of the templates, I gather, offer a Template Help task pane; I don't know how much use it is, but apparently it isn't very helpful (all the questions we've seen here concern how to get rid of it). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Dear John, I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#5
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Suzanne, I think you have the idea here too. I have become convinced that
Microsoft deliberately changes workflow paths, keystroke sequences, and the like, and not because of derivative results of product improvement. Maintaining prior functionality and adding new features is not so hard. I've personally navigated that in significant software designs. To succeed it has to be one of the goals, which I don't think it is for Microsoft. Hiding an item behind one of a half dozen new links may be nothing to the familiar user, but it trashes the value of the existing help if the help isn't updated with the product versions. This mismatch between help and product version is my critism. As long as the help doesn't match the product shipped, I'm going to feel ripped off. And Word 2003 is by that standard, still a rip-off. I'm also not going to be able to get things done, especially from studying INCORRECT instructions for an hour. I don't like jumping randomly to discover donkey kong bonuses, and I don't want to make wild guesses to find where common fetures ahve been hidden. Thanks for you time and effort. I wish it was less perishable. David "Suzanne S. Barnhill" wrote: We support a number of different versions of Word, and the Template Gallery provides templates for an number of different versions. Unfortunately, menus aren't always the same in every version (and this will be even more drastically altered by Word 2007), so the instructions provided with your template may have been intended for a different version. Some of the templates, I gather, offer a Template Help task pane; I don't know how much use it is, but apparently it isn't very helpful (all the questions we've seen here concern how to get rid of it). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Dear John, I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#6
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I'm not aware of very many mismatches between the Word 2003 offline
(built-in) Help and actual conditions. Where there are errors, they should be corrected in online Help. But what I was really curious about was the Help for the specific template you downloaded. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne, I think you have the idea here too. I have become convinced that Microsoft deliberately changes workflow paths, keystroke sequences, and the like, and not because of derivative results of product improvement. Maintaining prior functionality and adding new features is not so hard. I've personally navigated that in significant software designs. To succeed it has to be one of the goals, which I don't think it is for Microsoft. Hiding an item behind one of a half dozen new links may be nothing to the familiar user, but it trashes the value of the existing help if the help isn't updated with the product versions. This mismatch between help and product version is my critism. As long as the help doesn't match the product shipped, I'm going to feel ripped off. And Word 2003 is by that standard, still a rip-off. I'm also not going to be able to get things done, especially from studying INCORRECT instructions for an hour. I don't like jumping randomly to discover donkey kong bonuses, and I don't want to make wild guesses to find where common fetures ahve been hidden. Thanks for you time and effort. I wish it was less perishable. David "Suzanne S. Barnhill" wrote: We support a number of different versions of Word, and the Template Gallery provides templates for an number of different versions. Unfortunately, menus aren't always the same in every version (and this will be even more drastically altered by Word 2007), so the instructions provided with your template may have been intended for a different version. Some of the templates, I gather, offer a Template Help task pane; I don't know how much use it is, but apparently it isn't very helpful (all the questions we've seen here concern how to get rid of it). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Dear John, I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#7
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I'm sorry that you are not aware of very many mis-matches in the Word 2003
built-in help and the product. It only maters to me that EVERY issue I look up has incorrect help. I think your pst experience and expertise with past product is blinding you to the recognition of discrepancies. If there was help with the Template down loaded, I certainly have not been aware of it, which has become one of my issues. If the term "template" means next o nothing, instructions should accompany every template. Where do you suggest such help might be found? As I have stated, perhaps in a separate thread, the template in question was http://www.microsoft.com/mac/downloads.aspx And is called "Modern_Resume.dot" It downloaded to the desktop, which is not where it belongs, but where it belongs is not specifed here. Where else should where it belongs be specified? Where does it belong? "Suzanne S. Barnhill" wrote: I'm not aware of very many mismatches between the Word 2003 offline (built-in) Help and actual conditions. Where there are errors, they should be corrected in online Help. But what I was really curious about was the Help for the specific template you downloaded. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne, I think you have the idea here too. I have become convinced that Microsoft deliberately changes workflow paths, keystroke sequences, and the like, and not because of derivative results of product improvement. Maintaining prior functionality and adding new features is not so hard. I've personally navigated that in significant software designs. To succeed it has to be one of the goals, which I don't think it is for Microsoft. Hiding an item behind one of a half dozen new links may be nothing to the familiar user, but it trashes the value of the existing help if the help isn't updated with the product versions. This mismatch between help and product version is my critism. As long as the help doesn't match the product shipped, I'm going to feel ripped off. And Word 2003 is by that standard, still a rip-off. I'm also not going to be able to get things done, especially from studying INCORRECT instructions for an hour. I don't like jumping randomly to discover donkey kong bonuses, and I don't want to make wild guesses to find where common fetures ahve been hidden. Thanks for you time and effort. I wish it was less perishable. David "Suzanne S. Barnhill" wrote: We support a number of different versions of Word, and the Template Gallery provides templates for an number of different versions. Unfortunately, menus aren't always the same in every version (and this will be even more drastically altered by Word 2007), so the instructions provided with your template may have been intended for a different version. Some of the templates, I gather, offer a Template Help task pane; I don't know how much use it is, but apparently it isn't very helpful (all the questions we've seen here concern how to get rid of it). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Dear John, I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
#8
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The URL you cite has downloads for Macs, and I don't see any links on the
page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... I'm sorry that you are not aware of very many mis-matches in the Word 2003 built-in help and the product. It only maters to me that EVERY issue I look up has incorrect help. I think your pst experience and expertise with past product is blinding you to the recognition of discrepancies. If there was help with the Template down loaded, I certainly have not been aware of it, which has become one of my issues. If the term "template" means next o nothing, instructions should accompany every template. Where do you suggest such help might be found? As I have stated, perhaps in a separate thread, the template in question was http://www.microsoft.com/mac/downloads.aspx And is called "Modern_Resume.dot" It downloaded to the desktop, which is not where it belongs, but where it belongs is not specifed here. Where else should where it belongs be specified? Where does it belong? "Suzanne S. Barnhill" wrote: I'm not aware of very many mismatches between the Word 2003 offline (built-in) Help and actual conditions. Where there are errors, they should be corrected in online Help. But what I was really curious about was the Help for the specific template you downloaded. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne, I think you have the idea here too. I have become convinced that Microsoft deliberately changes workflow paths, keystroke sequences, and the like, and not because of derivative results of product improvement. Maintaining prior functionality and adding new features is not so hard. I've personally navigated that in significant software designs. To succeed it has to be one of the goals, which I don't think it is for Microsoft. Hiding an item behind one of a half dozen new links may be nothing to the familiar user, but it trashes the value of the existing help if the help isn't updated with the product versions. This mismatch between help and product version is my critism. As long as the help doesn't match the product shipped, I'm going to feel ripped off. And Word 2003 is by that standard, still a rip-off. I'm also not going to be able to get things done, especially from studying INCORRECT instructions for an hour. I don't like jumping randomly to discover donkey kong bonuses, and I don't want to make wild guesses to find where common fetures ahve been hidden. Thanks for you time and effort. I wish it was less perishable. David "Suzanne S. Barnhill" wrote: We support a number of different versions of Word, and the Template Gallery provides templates for an number of different versions. Unfortunately, menus aren't always the same in every version (and this will be even more drastically altered by Word 2007), so the instructions provided with your template may have been intended for a different version. Some of the templates, I gather, offer a Template Help task pane; I don't know how much use it is, but apparently it isn't very helpful (all the questions we've seen here concern how to get rid of it). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Dear John, I'm sorry they put you in the position to receive posts for a section called "Suggestions for Microsoft" without being a microsoft employee. Not really my fault "Microsoft" isn't the recipient the way Microsoft set this up. Second, it seems to me to be some attitude to call me down for not knowing that "Suggestions for Microsoft" would not be read by... Microsoft. Next, Word is full of unhelpful help. If you would like to point out search terms that will generate the "help you use all the time" that addresses this issue, I will of course be glad to do so. However, you, like the generators of the Word help have truly missed the expressed need: I don't need to know how to create a template... I downloaded some from a Microsoft web site. In fact, i did not ask how to create a template which is the question one of your links answered. Thank you for your effort. The other link nowhere addresses "how to use" a template with fields in it, provided by the Microsoft Web site. How does one get the fields in a Microsoft Word Template populated? Indeed, the location the web agent dropped the templates, nor the location suggested in some online help, resulted in "working" behavior from the templates. The application help instructs the use of menus and menu items that simply do not exist in the product as stated. I think Microsoft should fix that, and though I understand you may have no control over that, I was addressing Microsoft, not you. Please don't be hurt where no injury was offered. Finally, I didn't say that the template list or the template directory were empty, and they are not empty. Not "working" is related to not seeing any instruction concerning use of fields in templates. Adding fields yes. Using fields... no. Thank you for your interest and concern. -- David "John McGhie [MVP - Word and Word Macinto" wrote: Well, before you start ordering us around, please try to remember that WE do not work for Microsoft. We're just fellow users, and we'll help you if you make that a pleasant experience for us. If you become the sort of person we would rather not talk with, then we won't. Secondly, we cannot make sure that menus exist unless you tell us which version of Word you are using, and on which operating system. We support more than 15 versions of Word on more than six different operating systems. You tell us what you've got, we'll tell you where to find things. Your Projects folder may be empty because you have not yet created a template. Look he http://word.mvps.org/FAQs/Customizat...platePart1.htm And here http://word.mvps.org/FAQs/Customizat...platePart2.htm Now, *I* know that the information you are looking for is already in the Microsoft Word Help. I know it is, because I use it all the time. So part of our problem is that you are not finding it. Would you like to choose to spend some time looking in the Word Help for a topic labelled "About getting help" or "Use Word Help"? I suggest that you read everything it sends you to. And spend at least an hour thinking about, and trying, the things it suggests. You have a choice of course: you can spend an hour of your life now learning to use one of the largest and most useful help systems on the planet; or you can waste years of your life in future wondering why you are achieving very little in your career. Could part of the reason be because you cannot use Microsoft Office as capably as the people at the next desk? Your choice, entirely. It's a personal preference. Some people actually seem to take pride in being unable to use computers, or Word, skilfully. They keep telling me "I don't have time for that stuff, just do it for me." Yeah, well they're not saying that to *me* any longer. Because they don't work here any longer. But I do. And these days, I make sure the managers reporting to me do not hire people who think they do not have time to learn to use the tools the company provides :-) Cheers On 6/8/06 7:24 AM, in article , "TheWheel" wrote: I followed the answer in a similarly titled suggestion, and it did not work at all. My suggestion is to provide instructions that really work. Cheif component of that is make sure the menus exist (they don't most of the time) and make sure that putting this where you say to actually makes them available to use (it didn't.) Suggestion: Create a top level link "How to use templates" that REALLY answers the question. Give an example that actually works. If there is set up required, provide links that correctly instruct with respect to set up. That's all. Projects is EMPTY, templates do not include the downloaded one that I "Modified according to instructions elsewhere by "changing" where it is stored. Two STRIKES and it doesn't work at all. Suggestion, just so you don't mis it: Make the instructions ACTUALLY work. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/office/comm...=da7309d6-10bc -406b-8b2e-02a08e332b54&dg=microsoft.public.word.docmanagemen t -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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Suzanne
Thank you. To further make the point of how HOPELESSLY FLAWED Microsoft "Help" is I followed your link. It says: # In either Microsoft Office Word 2003 or Microsoft Office Excel 2003, click Options on the Tools menu. Well, in Microsoft Office Word 2004 for Mac, "Options" does not exist on the TOOLS menu. Pointlessly wrong. "Suzanne S. Barnhill" wrote: The URL you cite has downloads for Macs, and I don't see any links on the page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#10
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Well, I'm hopelessly confused. In one of your posts you mentioned using Word
2003, which is a PC version, not Mac. I'm not sure why you think that instructions given specifically for Word 2003 should be expected to apply to Word 2004. If you have questions about MacWord, you would be better advised to post through http://www.microsoft.com/mac/communi...pid=newsgroups -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne Thank you. To further make the point of how HOPELESSLY FLAWED Microsoft "Help" is I followed your link. It says: # In either Microsoft Office Word 2003 or Microsoft Office Excel 2003, click Options on the Tools menu. Well, in Microsoft Office Word 2004 for Mac, "Options" does not exist on the TOOLS menu. Pointlessly wrong. "Suzanne S. Barnhill" wrote: The URL you cite has downloads for Macs, and I don't see any links on the page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#11
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I have two machines. Word on both.
One PC XP PRo, one Mac OS X 10.4.7 The built in help is not helpful. The online resorces are overly specific... It still comes down to trying to get instructions that actually MATCH the software I have paid for. "Suzanne S. Barnhill" wrote: Well, I'm hopelessly confused. In one of your posts you mentioned using Word 2003, which is a PC version, not Mac. I'm not sure why you think that instructions given specifically for Word 2003 should be expected to apply to Word 2004. If you have questions about MacWord, you would be better advised to post through http://www.microsoft.com/mac/communi...pid=newsgroups -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne Thank you. To further make the point of how HOPELESSLY FLAWED Microsoft "Help" is I followed your link. It says: # In either Microsoft Office Word 2003 or Microsoft Office Excel 2003, click Options on the Tools menu. Well, in Microsoft Office Word 2004 for Mac, "Options" does not exist on the TOOLS menu. Pointlessly wrong. "Suzanne S. Barnhill" wrote: The URL you cite has downloads for Macs, and I don't see any links on the page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#12
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Foolish me. I thouhgt having the newest version for each platform would
equate to cross platform compatibility. "Suzanne S. Barnhill" wrote: Well, I'm hopelessly confused. In one of your posts you mentioned using Word 2003, which is a PC version, not Mac. I'm not sure why you think that instructions given specifically for Word 2003 should be expected to apply to Word 2004. If you have questions about MacWord, you would be better advised to post through http://www.microsoft.com/mac/communi...pid=newsgroups -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne Thank you. To further make the point of how HOPELESSLY FLAWED Microsoft "Help" is I followed your link. It says: # In either Microsoft Office Word 2003 or Microsoft Office Excel 2003, click Options on the Tools menu. Well, in Microsoft Office Word 2004 for Mac, "Options" does not exist on the TOOLS menu. Pointlessly wrong. "Suzanne S. Barnhill" wrote: The URL you cite has downloads for Macs, and I don't see any links on the page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
#13
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AFAIK, in *every* version of MacWord, Preferences is the equivalent of
Options in PC versions. As a user of both versions, you should have become aware of this. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Foolish me. I thouhgt having the newest version for each platform would equate to cross platform compatibility. "Suzanne S. Barnhill" wrote: Well, I'm hopelessly confused. In one of your posts you mentioned using Word 2003, which is a PC version, not Mac. I'm not sure why you think that instructions given specifically for Word 2003 should be expected to apply to Word 2004. If you have questions about MacWord, you would be better advised to post through http://www.microsoft.com/mac/communi...pid=newsgroups -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "TheWheel" wrote in message ... Suzanne Thank you. To further make the point of how HOPELESSLY FLAWED Microsoft "Help" is I followed your link. It says: # In either Microsoft Office Word 2003 or Microsoft Office Excel 2003, click Options on the Tools menu. Well, in Microsoft Office Word 2004 for Mac, "Options" does not exist on the TOOLS menu. Pointlessly wrong. "Suzanne S. Barnhill" wrote: The URL you cite has downloads for Macs, and I don't see any links on the page you cited that look like links to templates. In any case, I have no experience with Mac versions at all, or their templates. The Office Template Gallery at http://office.microsoft.com/en-us/te...s/default.aspx has links to these articles: Turn on template help http://office.microsoft.com/en-us/as...811591033.aspx Downloading Office Online templates http://office.microsoft.com/en-us/as...352971033.aspx Four ways to get help with templates http://office.microsoft.com/en-us/as...592451033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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