| Home |
| Search |
| Today's Posts |
|
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Can't highlight text with mouse
I just switched to Word as part of Office (from Lotus Word Pro), and I can't
use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. |
|
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
Hi John,
Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
It sounds as if you have Click and Type enabled (Tools | Options | Edit).
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#5
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
Thanks Suzanne.
I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#6
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
It certainly sounds as if the document is protected, but if you've
eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#7
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
Suzanne -
It seems like a general Word problem. I started a new document and typed something in. I then tried to insert the mouse pointer and highlight the text. But the mouse would not work. Also, the touchpad would not work. I can delete the type using backspace and delete. I can move the pointer/cursor with my arrow keys. I have the same problem in Outlook if I check the box under Options/Mail Format/ Message Format that says "Use Microsoft Office Word 2003 to edit email messages." Would it have anything to do with other security settings or Administrative privileges? I am on a network at work. Perhaps it is some sort of conflict between the touchpad and mouse? Thanks for you patience on this one. "Suzanne S. Barnhill" wrote: It certainly sounds as if the document is protected, but if you've eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#8
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
Perhaps it is some sort of conflict between the touchpad and mouse?
If you're using a mouse with a laptop that also has a touchpad, then I would say this is a very real possibility. It could also have to do with using the wrong drivers for the mouse or the mouse being incompatible in some other way. That's where I'd start looking, anyway. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Suzanne - It seems like a general Word problem. I started a new document and typed something in. I then tried to insert the mouse pointer and highlight the text. But the mouse would not work. Also, the touchpad would not work. I can delete the type using backspace and delete. I can move the pointer/cursor with my arrow keys. I have the same problem in Outlook if I check the box under Options/Mail Format/ Message Format that says "Use Microsoft Office Word 2003 to edit email messages." Would it have anything to do with other security settings or Administrative privileges? I am on a network at work. Perhaps it is some sort of conflict between the touchpad and mouse? Thanks for you patience on this one. "Suzanne S. Barnhill" wrote: It certainly sounds as if the document is protected, but if you've eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#9
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
I have this same problem on my laptop, a Sony Vaio VGN-TX610P.
I am not using an additional mouse, only the laptop's touchpad. This would seem to be a Word problem, since I am having the additional problem of being unable to open Word documents by clicking on them within folders. Word itself will open up, but the file will not open. There is no problem opening up the file from within Word. I have tried Repairing, I have tried winword /r, all to no avail. Suzanne S. Barnhill wrote: Perhaps it is some sort of conflict between the touchpad and mouse? If you're using a mouse with a laptop that also has a touchpad, then I would say this is a very real possibility. It could also have to do with using the wrong drivers for the mouse or the mouse being incompatible in some other way. That's where I'd start looking, anyway. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Suzanne - It seems like a general Word problem. I started a new document and typed something in. I then tried to insert the mouse pointer and highlight the text. But the mouse would not work. Also, the touchpad would not work. I can delete the type using backspace and delete. I can move the pointer/cursor with my arrow keys. I have the same problem in Outlook if I check the box under Options/Mail Format/ Message Format that says "Use Microsoft Office Word 2003 to edit email messages." Would it have anything to do with other security settings or Administrative privileges? I am on a network at work. Perhaps it is some sort of conflict between the touchpad and mouse? Thanks for you patience on this one. "Suzanne S. Barnhill" wrote: It certainly sounds as if the document is protected, but if you've eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#10
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
Sorry -- forgot to add that this happens to all Word documents, whether
created by myself or not, and that I am not on a network. Suzanne S. Barnhill wrote: Perhaps it is some sort of conflict between the touchpad and mouse? If you're using a mouse with a laptop that also has a touchpad, then I would say this is a very real possibility. It could also have to do with using the wrong drivers for the mouse or the mouse being incompatible in some other way. That's where I'd start looking, anyway. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Suzanne - It seems like a general Word problem. I started a new document and typed something in. I then tried to insert the mouse pointer and highlight the text. But the mouse would not work. Also, the touchpad would not work. I can delete the type using backspace and delete. I can move the pointer/cursor with my arrow keys. I have the same problem in Outlook if I check the box under Options/Mail Format/ Message Format that says "Use Microsoft Office Word 2003 to edit email messages." Would it have anything to do with other security settings or Administrative privileges? I am on a network at work. Perhaps it is some sort of conflict between the touchpad and mouse? Thanks for you patience on this one. "Suzanne S. Barnhill" wrote: It certainly sounds as if the document is protected, but if you've eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
|
#11
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
|
Can't highlight text with mouse
I am starting to see this issue on several PC's on our network. This is
affecting PC's not laptops here so I don't think mouse drivers are the issue. Yes it is only Word and it happens on every new document that is created. We have uninstalled / installed, repaired, patched Office, rebuilt "normal.dot", to no avail. The only fix we have found so far that works is to remove the users logon profile and log them in again to build a new one. Different users on the same PC may not experience this issue at the same time, which shows it is some file or config setting that is in each users profile somewhere, but which one and where? Rebuilding the logon profile is time consuming and troublesome. Anyone who may know what files to manipulate (for Word) in the logon profiles would be greatly appreciated! Thanks! John Suzanne S. Barnhill wrote: Perhaps it is some sort of conflict between the touchpad and mouse? If you're using a mouse with a laptop that also has a touchpad, then I would say this is a very real possibility. It could also have to do with using the wrong drivers for the mouse or the mouse being incompatible in some other way. That's where I'd start looking, anyway. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Suzanne - It seems like a general Word problem. I started a new document and typed something in. I then tried to insert the mouse pointer and highlight the text. But the mouse would not work. Also, the touchpad would not work. I can delete the type using backspace and delete. I can move the pointer/cursor with my arrow keys. I have the same problem in Outlook if I check the box under Options/Mail Format/ Message Format that says "Use Microsoft Office Word 2003 to edit email messages." Would it have anything to do with other security settings or Administrative privileges? I am on a network at work. Perhaps it is some sort of conflict between the touchpad and mouse? Thanks for you patience on this one. "Suzanne S. Barnhill" wrote: It certainly sounds as if the document is protected, but if you've eliminated that possibility (Unprotect Document is not available on the Tools menu), then let's back up a bit. Is this problem with Word documents in general or just a specific document? If the latter, what is the origin of this document? Is it possible that it is a scanned image of text rather than actual text? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Thanks Suzanne. I disabled Click and Type, which made the lines next to the mouse pointer go away. But I still can not insert the mouse pointer into any text in the document. I also can not highlight text so that I can cut and paste. Any other ideas. "Suzanne S. Barnhill" wrote: It sounds as if you have Click and Type enabled (Tools | Options | Edit). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuck" wrote in message ... Hi John, Thanks for responding. It appears to me that the Protect Document attribute is not turned on. I still can not use the mouse inside of the document. By the way, the mouse pointer has four small lines to the upper-right of the pointer. It is not the normal "test select" cursor that looks like a capital "I" which I see when I'm typing the text in this reply. I tried a new driver for the mouse. But then other functions stopped working. This mouse works in Word on another computer. Do you think there could be a conflict between the mouse and touchpad? Thanks again for your help. Chuck "John McGhie [MVP - Word and Word Macinto" wrote: Hi Chuck: I think you've got me stuped. The only thing I can think of is that the Protect Document attribute has somehow gotten turned on. Go to the Tools menu and see if "Unprotect Document" is available at the top? If it is, click it. Otherwise: sorry, I haven't a clue... On the Help menu in Word, you will find a Detect and Repair option. That would be my last resort: it will ask for the Office CD, so make sure you have one handy... Cheers On 16/8/06 10:02 AM, in article , "Chuck" wrote: I just switched to Word as part of Office (from Lotus Word Pro), and I can't use the mouse or the touchpad in a document to highlight text or insert the cursor into any part of the text. I also can't use the mouse when making replies in Outlook, unless I turn off using Word for Outlook. The mouse and touchpad both work in the Word toolbar and Word Help. It works in Word Pro and in other Office products like Excel and Publisher. The mouse also works in the same version of Word on someone else's computer in my office. I have a new HP laptop and Office is newly installed . . it did not come with the laptop. I assume that it may be a setting. Any help would be greatly appreciated. Thanks. -- Please reply to the newsgroup to maintain the thread. Please do not me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
| Reply |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Forum | |||
| Header with picture or text box | Page Layout | |||
| Creating dynamic cross reference links in a Word document | Microsoft Word Help | |||
| manipulating/cutting/pasting text out of a text box | Microsoft Word Help | |||
| Wandering text box | Microsoft Word Help | |||
| When I highlight text and press backspace, it no longer deletes? | Microsoft Word Help | |||
Linear Mode
