[cheddar-caveman]

I have installed Word 2002 on my XP Home computer but cannot access any
"help" options. It just tries to go online and says "action cancelled, could
not access internet" although I am on Broadband. It also says "click File and
then Work Offline". I have no such option under the "file" tab.

[Stefan Blom]

The Work Offline option is on the File menu in Internet Explorer. It
seems as if there is a problem with your Internet connection.

Do the following to prevent Word Help from trying to access the
Internet:

Click Help | Microsoft Word Help.

In the task pane, click "Online Content Settings."

Clear the "Show content and links from Microsoft Office Online"
option.

Click OK.

--
Stefan Blom
Microsoft Word MVP


"cheddar-caveman" wrote in message
...
I have installed Word 2002 on my XP Home computer but cannot access
any
"help" options. It just tries to go online and says "action
cancelled, could
not access internet" although I am on Broadband. It also says "click
File and
then Work Offline". I have no such option under the "file" tab.