[charlie]

When I try to add a recipient in a Mail Merge document I used to go into the
Mail Merge Recipients listing - hit Edit and then add a new recipient. Word
won't let me do this now. When I hit "Edit" I get a dialog box titled
"Microsoft Office Word" that state "This operation cannot be completed
because of dialog or database engine failures. Please try again later. I
now cannot seem to add a recipient.
--
charlie


"Peter Jamieson" wrote:

Which versin of Word, and what is the data source?

If you created your merge within Word 2002/2003 and created the data
source using the Mail Merge Wizard, you should be able to find an
Edit|Recipients facility in the Wizard, or in the Mailmerge toolbar,
which you can enable using Tools|Customize. However, with many types of
data source, the Edit button in "Edit Recipients" is greyed out - in
that case you have to open the underlying data source and edit that
directly. You may also have to close the mail merge main document to do
that. e.g. in older versions of Word, the default format for data
sources was a table in a Word document, so you'd need to identify, open,
modify, and save that document.

Peter Jamieson

twhitehead wrote:

How do you add a new recipient to the mail merge. I have done it before but have forgot and do not button to do so.

[Peter Jamieson]

Not sure I will be able to sort this one out for you, but for starters...

Which version of Word?

Can you try:
a. create a new Word Mail Merge Main document
b. connect it to the same Office Address Book file (which should have a
..mdb extension)

Can you do that? Can you then edit?

If not,
a. create a new Word Mail Merge Main document
b. create a new address list for test purposes

Can you do that? Can you then edit?

If not, do you have Access? If so, can you try the following:
a. locate your address list file (it should have a .mdb extension, but if
you can't work out which one it is I may be able to help further)
b. make a copy of it (this is very important)
c. open the copy in Access

See whether you can actually do (c), and/or what messages are displayed.

If you do not have Access but you do have Excel, instead of step (c) try
opening the .mdb in Excel instead.


Peter Jamieson
"charlie" wrote in message
...
When I try to add a recipient in a Mail Merge document I used to go into
the
Mail Merge Recipients listing - hit Edit and then add a new recipient.
Word
won't let me do this now. When I hit "Edit" I get a dialog box titled
"Microsoft Office Word" that state "This operation cannot be completed
because of dialog or database engine failures. Please try again later. I
now cannot seem to add a recipient.
--
charlie


"Peter Jamieson" wrote:

Which versin of Word, and what is the data source?

If you created your merge within Word 2002/2003 and created the data
source using the Mail Merge Wizard, you should be able to find an
Edit|Recipients facility in the Wizard, or in the Mailmerge toolbar,
which you can enable using Tools|Customize. However, with many types of
data source, the Edit button in "Edit Recipients" is greyed out - in
that case you have to open the underlying data source and edit that
directly. You may also have to close the mail merge main document to do
that. e.g. in older versions of Word, the default format for data
sources was a table in a Word document, so you'd need to identify, open,
modify, and save that document.

Peter Jamieson

twhitehead wrote:

How do you add a new recipient to the mail merge. I have done it
before but have forgot and do not button to do so.