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#1
Posted to microsoft.public.word.mailmerge.fields
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merge did work and now does not
I was using a rather large excel file as my database to merge a number of
different word documents into emails. it was working fine and then one day it just didn't work. it kept on taking me to the internet connection wizard which i was told meant that it was trying to start outlook to use as its email client default. i uninstalled outlook and the merge documents are still not working. when i click merge to electronic email it just sits there and does not cycle through the data fields i am trying to merge to. obviously nothing shows up in my sent box in my email, I am using a work email which is a novell groupwise client. Please Help! |
#2
Posted to microsoft.public.word.mailmerge.fields
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merge did work and now does not
In essence,
a. Word wants to use a particular interface called MAPI to send merged emails b. each mail client (such as Outlook, the Groupwise Email client, Eudora and so on) implements its own MAPI interface. Some e-mail clients do not have a MAPI interface and cannot be used with Word merge to e-mail; others implement a MAPI interface that works, but only partly. c. because MAPI was origginally designed so that there was /one/ MAPI provider on a system, things can get complicated if you actually have two e-mail clients on your system, particulalry if one of them has been updated as a result of (say) a software update being installed on your system. I do not have Groupwise here and do not know what MAPI facilities it has, but if I were in your situation I would a. consider whether you were /actually/ using Outlook to do your merges to e-mail (you said you had it on your system and now you have removed it: since you do not typically have to do anything in Outlook to perform a merge to e-mail, maybe your system was not using Groupwise at all to do these merges (for example, if you never saw your merged emails in a Groupwise outbox or sent items folder, the chances are that they could have been going via Outlook. If so, then maybe - something changed in your system or network that prevented that from happening - nothing will work until that change is unmade. b. if Word was definitely using Groupwise to do its merges, then verify that Groupwise is the default e-mail client (if you are using IE, check Tools|Internet Options|Programs. If that's OK, consider checking with your support people to find out what MAPI facilities Groupwise has, and assuming they exist, either asking them to switch them off and on again, or reinstall the Groupwise client. Or do it yourself, depending on what you are allowed to do in your organisation. Peter Jamieson "Mark D" wrote in message ... I was using a rather large excel file as my database to merge a number of different word documents into emails. it was working fine and then one day it just didn't work. it kept on taking me to the internet connection wizard which i was told meant that it was trying to start outlook to use as its email client default. i uninstalled outlook and the merge documents are still not working. when i click merge to electronic email it just sits there and does not cycle through the data fields i am trying to merge to. obviously nothing shows up in my sent box in my email, I am using a work email which is a novell groupwise client. Please Help! |