[Confused Word user]

When I have a new document or existing document open and makes changes to it,
then close I am not prompted to save the changes.
I have deleted Normal.DOt
Reinstalled Office
Looked in the options for a setting that may make a difference but cant find
any.
This is only occurring in Word, but not in Excel or other Office Apps.

Anyone have a clue what might be occurring?

[Cindy M.]

Hi ?B?Q29uZnVzZWQgV29yZCB1c2Vy?=,

When I have a new document or existing document open and makes changes to it,
then close I am not prompted to save the changes.
I have deleted Normal.DOt
Reinstalled Office
Looked in the options for a setting that may make a difference but cant find
any.
This is only occurring in Word, but not in Excel or other Office Apps.

Anyone have a clue what might be occurring?

Which version of Word are we dealing with?

My guess would be you have some kind of Add-in that't interfering with the
built-in functionality...

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)

[garfield-n-odie [MVP]]

The Goldmine add-in for Word can cause this problem. If you use
Goldmine, then you might ask its makers (
http://www.frontrange.com/goldmine/ ) if they know of a fix. One
user reported that upgrading to the newest version of Goldmine
fixed the problem for him, but there may be other options.

Confused Word user wrote:

When I have a new document or existing document open and makes changes to it,
then close I am not prompted to save the changes.
I have deleted Normal.DOt
Reinstalled Office
Looked in the options for a setting that may make a difference but cant find
any.
This is only occurring in Word, but not in Excel or other Office Apps.

Anyone have a clue what might be occurring?