[OklahomaWriter]

Hi,

My problem: When I attempt to copy and paste the text of email I've sent
into a Word file, the screen shows me the hourglass (wait) symbol for about a
minute, and then Windows shuts down--and the text does not get copied.

Possible clue: This is occurring on a new computer, which has Norton
Internet Security, and I use AT&T Yahoo DSL which may have its own security
features, too.

Any assistance would be greatly appreciated,
Michael

[Chuck Davis]

Michael,

Disable the Norton Office plug-in.
OklahomaWriter wrote:
Hi,

My problem: When I attempt to copy and paste the text of email I've
sent into a Word file, the screen shows me the hourglass (wait)
symbol for about a minute, and then Windows shuts down--and the text
does not get copied.

Possible clue: This is occurring on a new computer, which has Norton
Internet Security, and I use AT&T Yahoo DSL which may have its own
security features, too.

Any assistance would be greatly appreciated,
Michael

[Suzanne S. Barnhill]

Norton often causes problems, and a number of users have reported problems
pasting from Yahoo as well, but also see €œWord 2003 unexpectedly quits, and
you receive an error message when you paste text that is from a Web page to
a Word 2003 document€� at http://support.microsoft.com/?kbid=890258

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"OklahomaWriter" wrote in message
...
Hi,

My problem: When I attempt to copy and paste the text of email I've sent
into a Word file, the screen shows me the hourglass (wait) symbol for
about a
minute, and then Windows shuts down--and the text does not get copied.

Possible clue: This is occurring on a new computer, which has Norton
Internet Security, and I use AT&T Yahoo DSL which may have its own
security
features, too.

Any assistance would be greatly appreciated,
Michael

[garfield-n-odie [MVP]]

When pasting, try using Edit | Paste Special | Paste as: Unformatted text.

OklahomaWriter wrote:
Hi,

My problem: When I attempt to copy and paste the text of email I've sent
into a Word file, the screen shows me the hourglass (wait) symbol for about a
minute, and then Windows shuts down--and the text does not get copied.

Possible clue: This is occurring on a new computer, which has Norton
Internet Security, and I use AT&T Yahoo DSL which may have its own security
features, too.

Any assistance would be greatly appreciated,
Michael

[OklahomaWriter]

garfield-n-odie [MVP]: Thanks a lot for your response. I tried the Edit,
Paste Special, and Paste as: Unformatted text, and it worked instantly.
You've saved me a lot of frustration.

And thank you to Chuck Davis and to Suzanne Barnhill, too, for your
responses. As the "special paste" option works well, I haven't needed to try
other solutions. But thanks again for your efforts, and your suggestions may
well have worked had I tried them.

Best,
Michael

"garfield-n-odie [MVP]" wrote:

When pasting, try using Edit | Paste Special | Paste as: Unformatted text.

OklahomaWriter wrote:
Hi,

My problem: When I attempt to copy and paste the text of email I've sent
into a Word file, the screen shows me the hourglass (wait) symbol for about a
minute, and then Windows shuts down--and the text does not get copied.

Possible clue: This is occurring on a new computer, which has Norton
Internet Security, and I use AT&T Yahoo DSL which may have its own security
features, too.

Any assistance would be greatly appreciated,
Michael