Using Word 2002 with XP Pro, after I customize the toolbar it is not saved
after I close and reopen program.

This tells me that changes to the template in which you are saving the
toolbar are not being saved. The default place for such saves is normal.dot
but that is not necessarily the best place.

See http://addbalance.com/word/movetotemplate.htm for step-by-step
instructions on moving / sharing / copying / backing-up customizations
including AutoText, AutoCorrect, keyboard assignments, toolbars, macros,
etc.
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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"Howie" wrote in message
...
Using Word 2002 with XP Pro, after I customize the toolbar it is not saved
after I close and reopen program.