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#1
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Some recpients can't open my Word docs
I have a client who creates docs from a stationary template (which has their
logo in it). Some of their recipients can't open the document, others have no problem. Is there any rhyme or reason to this? Thanks! |
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#2
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Some recpients can't open my Word docs
Without knowing what happens when they try to open it, no clue.
-- JoAnn Paules Microsoft MVP - Publisher How to ask a question http://support.microsoft.com/kb/555375 "Dabbler" wrote in message ... I have a client who creates docs from a stationary template (which has their logo in it). Some of their recipients can't open the document, others have no problem. Is there any rhyme or reason to this? Thanks! |
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#3
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Some recpients can't open my Word docs
What version of Word is the client using? What format are the documents
being saved as? What version(s) of Word are the recipients using? When trying to open and it fails... what happens? Is there an error message? Does the computer explode? Is the document opening, but the logo isn't visible? -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Dabbler" wrote in message ... I have a client who creates docs from a stationary template (which has their logo in it). Some of their recipients can't open the document, others have no problem. Is there any rhyme or reason to this? Thanks! |
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