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#1
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Can't close word save dialogue
I am completely unable to use word at the moment. Any file that opens
it automatically tries to save the file, and the save dialogue continues to appear (or reappears) immediately after you save. So you can never work on the document. I figure it is a word macro virus. So I deleted normal.dot and then ran my virus scanner, but can't get rid of it. Any tips? Thanks, Doug |
#2
Posted to microsoft.public.word.docmanagement
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Can't close word save dialogue
Follow the steps under "If Word crashes as soon as it opens" in
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. Even though you aren't dealing with a crash, the procedure to troubleshoot is the same. Removing and replacing normal.dot is only one of several steps to take. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org On Sun, 03 Jun 2007 17:17:58 -0700, Doug wrote: I am completely unable to use word at the moment. Any file that opens it automatically tries to save the file, and the save dialogue continues to appear (or reappears) immediately after you save. So you can never work on the document. I figure it is a word macro virus. So I deleted normal.dot and then ran my virus scanner, but can't get rid of it. Any tips? Thanks, Doug -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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