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#1
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Occasionally I receive the following msg when trying to insert a clip art
image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
#2
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Your temporary cache maybe full. In Internet Explorer, tools, Internet Options,
delete files. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Helen" wrote in message ... Occasionally I receive the following msg when trying to insert a clip art image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
#3
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This didn't solve the problem. Any other ideas?
"Mary Sauer" wrote: Your temporary cache maybe full. In Internet Explorer, tools, Internet Options, delete files. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Helen" wrote in message ... Occasionally I receive the following msg when trying to insert a clip art image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
#4
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If it works sometimes it could be your Organizer needs compacting. Open the
Organizer from start, Microsoft Office Tools, when the Organizer opens, tools, compact. Might do a detect and repair. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Helen" wrote in message ... Occasionally I receive the following msg when trying to insert a clip art image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
#5
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Is the clipart located on a network server or local Hard Drive?
If the clipart is on a server then the issue lies with the server connection being interrupted or dropped intermittently and I doubt you will find a permanent solution to fix the problem because it most likely related to network traffic, which will vary based on network use by end users and possibly external sources. -- Paul Ballou MVP Office http://office.microsoft.com/home http://www.freeserifsoftware.com/ http://www.ballousgiftshop.com "Helen" wrote in message ... Occasionally I receive the following msg when trying to insert a clip art image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
#6
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I tried this without success as well. Looks like Paul has it right about the
server issue. I'll talk w/my IT guy next time he's in the office. Thanks for your help! "Mary Sauer" wrote: If it works sometimes it could be your Organizer needs compacting. Open the Organizer from start, Microsoft Office Tools, when the Organizer opens, tools, compact. Might do a detect and repair. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Helen" wrote in message ... Occasionally I receive the following msg when trying to insert a clip art image: "Word cannot obtain the data for the [document path] link." I've tried closing Word; I've tried signing off (we're on a network). Nothing consistently works to make the clip art accessible. But eventually when I go back to the Insert | Picture | Clip Art and click on the image, it will open just fine. Any thoughts? |
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