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#1
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incorrect characters printing envelope
We just upgraded to Word 2007 in our office. I go to Create Envelope, type
in the address for the letter to go to. I choose the correct settings. When I print the envelope, instead of printing the letters I type, what comes off the printer are numbers, parenthesis, question marks, etc. Anyone know how to correct this? A secretary has also been unable to print an envelope directly from a document. She gets incorrect characters also. Any suggestions? |
#2
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incorrect characters printing envelope
We discovered you have to go into options and change "headings" to a specific
font. I guess the default envelope font is "headings" instead of Arial or Times New Roman or any other font. Once this is changed, it will print the correct characters. "jmvatty" wrote: We just upgraded to Word 2007 in our office. I go to Create Envelope, type in the address for the letter to go to. I choose the correct settings. When I print the envelope, instead of printing the letters I type, what comes off the printer are numbers, parenthesis, question marks, etc. Anyone know how to correct this? A secretary has also been unable to print an envelope directly from a document. She gets incorrect characters also. Any suggestions? |
#3
Posted to microsoft.public.word.docmanagement
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incorrect characters printing envelope
The default envelope setting is "Headings", not a font. Go into font for
return address and shipping address and change Headings to a specific font. This should correct the problem. "jmvatty" wrote: We just upgraded to Word 2007 in our office. I go to Create Envelope, type in the address for the letter to go to. I choose the correct settings. When I print the envelope, instead of printing the letters I type, what comes off the printer are numbers, parenthesis, question marks, etc. Anyone know how to correct this? A secretary has also been unable to print an envelope directly from a document. She gets incorrect characters also. Any suggestions? |
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