[SylvieQ]

I have a Word 2003 e-mail message type document. My data source for the merge
is a .csv file, from which I piked a few mergefields and from which is picked
the EmailID when I merge to e-mail (Groupwise). The mail format is Plain
text. All seems to work fine ... except ... a few emails are sent to the
wrong e-mail address found in the .csv file. So one recipient gets his e-mail
and someone else's e-mail. And that someone doen't get an e-mail since his
address was swapped at some point. Does somebody know of a problem like this
one?

My template message is created in MS Office Word 2003 (11.6502.6408) SP1.
We are running Novell GroupWise 7.0 (7.0.1 14/12/2006, 553).
I can re-produce this behaviour with a smaller 45 row .csv file.

Currently, we are using the following solution, using Word 2003:
- opening up template document
- setting main document type to 'E-mail messages'
- opening data source, .csv file
- when having a look at 'Mail Merge Recipients', all EmailIDs in the file
look great
- then 'Merge to E-mail', To: EmailID, Mail format: Plain text (and not
HTML), all looks fine for all records HOWEVER, some emails are sent to the
wrong recipient email (2%). (HTML Mail format won't send a thing.)

My test csv file has only 45 rows of data, with 1000 fields accross.

Thank you
--
Sylvie Quesnel
Analyste de systèmes / IT Systems Analyst
La Cité collégiale
801, prom. de l''''Aviation
Ottawa (Ontario) K1K 4R3

(613)742-2493 poste 2869 Fax: (613)742-2488