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Cannot open .docx email attachments
On Aug 21, 11:07*pm, dumbguy
wrote: Not going to mention it, check another reason why MS "is only getting better" with each "upgrade". * -- Dumb guy w/ dumb questions"Suzanne S. Barnhill" wrote: I guess this is something you'll have to address with whoever provides the army webmail. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "dumbguy" wrote in message ... Well I'm not sure, its the webmail from Army. *But a little process, I had the office 2007 compatiblity viewer installed and removed it. *Now I can right click and "save as" and it will allow either to save as a compressed file or all files. *Then I have to rename and include the .docx extention to have to document save as a .docx file. *Obviously a bug in the system. I don't have a problem with a .docx sent via hotmail to hotmail or from army to hotmail. I even tried to email hotmail to army; army to army but I cannot open directly. -- Dumb guy w/ dumb questions "Suzanne S. Barnhill" wrote: What happens when you right-click on the attachment in the email header? For example, if I receive a message with an attachment in Outlook Express, when I open the message, there is a field in the header labeled "Attach." If I right-click on the filename in that field, I get a menu saying Open, Print, Save As... What mail client are you using? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "dumbguy" wrote in message ... It won't let you save as it just autosaves. *It only happens with the .docx attachments, no problems w/ any of the other Office 2007 suites or any of my created, saved, or otherwise imported *.docx devises. -- Dumb guy w/ dumb questions "Suzanne S. Barnhill" wrote: Are you double-clicking on the attachment? Have you tried right-clicking on it and choosing Save As? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "dumbguy" wrote in message ... It won't let you rename the file, it opens in an temp folder and then it stays "in use" or you cannot find the temp folder (I have my folders unhidden) -- Dumb guy w/ dumb questions "Suzanne S. Barnhill" wrote: Before trying to open the .zip file, rename it to .docx. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "dumbguy" wrote in message ... Graham, It will not allow me to save the attachment on the harddrive, goes straight into the zip format. The office suite allows me to open excell and PPT sent in 2007 but the word won't. *I don't have trouble with a .docx file already saved to the harddrive just the ones sent via email. PS I am also the powerbythehour (ie orginal poster) must have been a while since I last posted. I am running Vista 64 SP2, IE 8, and Office 2007. *I cannot open .docx attachments, when I try it autosaves into a zip file. 1) After the zip file is saved and I try to open the zip file there isn't a document there. 2) I can open .docx files saved on the harddrive or transferred via any medium besides email (ie CD or flash). 3) I cannot right-click and save the document either 4) I am not getting the email on my outlook 2007 but a webmail account. -- Dumb guy w/ dumb questions "Graham Mayor" wrote: It has never been good practice to open attachments directly from e-mail, and my first recommendation would be to save the attachments to the hard drive. However the issue is undoubtedly related to the way your system handles compressed formats like docx. Docx is in fact a zip file containing XML elements and if renamed to have a zip extension behaves exactly like a zip file (some zip tools like WinRAR can open it as it stands). Check your file associations in respect of docx to see which zip function is activated in preference to Word 2007. - http://www.gmayor.com/Document_Not_Found.htm *may* help with that. -- Graham Mayor - *Word MVP My web sitewww.gmayor.com Word MVP web sitehttp://word.mvps.org powerbythehour wrote: I am running Vista 64 SP2, IE 8, and Office 2007. *I cannot open .docx attachments, when I try it autosaves into a zip file. *1) After the zip file is saved and I try to open the zip file there isn't a document there. 2) I can open .docx files saved on the harddrive or transferred via any medium besides email (ie CD or flash).. We have found that some browsers running some email systems will replace the .docx extension with the .zip extension. You are correct that unzipping does not work. But if you save the "zip" to your desktop, and just rename it back to .docx then it should open normally. |
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