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#1
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Word docx - was password protected - cannot open
I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007
file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#2
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Word docx - was password protected - cannot open
Password protection against opening encrypts the document.
As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#3
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Word docx - was password protected - cannot open
Graham
Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#4
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Word docx - was password protected - cannot open
No - the desktop is merely a folder location. There are however issues
related to opening from removable media. I'd quit while you are ahead -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Graham Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#5
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Word docx - was password protected - cannot open
Many thanks.
I don't follow you about the 'opening from removable media'. "Graham Mayor" wrote in message ... No - the desktop is merely a folder location. There are however issues related to opening from removable media. I'd quit while you are ahead -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Graham Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#6
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Word docx - was password protected - cannot open
Graham is warning you about opening Word files directly from a floppy, USB
flash drive, etc. Don't do it! Always copy them to the HD first. And don't save directly to removable media, either. Always work on files from the HD and then Send or Copy back to the removable drive. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Malcolm and Rosemary Harrison" wrote in message ... Many thanks. I don't follow you about the 'opening from removable media'. "Graham Mayor" wrote in message ... No - the desktop is merely a folder location. There are however issues related to opening from removable media. I'd quit while you are ahead -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Graham Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#7
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Word docx - was password protected - cannot open
Opening documents from removable media (also saving to and printing from)
results in temporary files being created in the working folder. If there is not sufficient space to create them or you remove the media before they have been deleted correctly the document will be irrecoverably corrupted without warning. This is more of a problem with floppy discs, but can occur with flash memory. ALWAYS copy to and from the removable media and work directly from the hard drive. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Many thanks. I don't follow you about the 'opening from removable media'. "Graham Mayor" wrote in message ... No - the desktop is merely a folder location. There are however issues related to opening from removable media. I'd quit while you are ahead -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Graham Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
#8
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Word docx - was password protected - cannot open
Thanks, guys. I was not aware of what you say and am most grateful you have
said it. "Graham Mayor" wrote in message ... Opening documents from removable media (also saving to and printing from) results in temporary files being created in the working folder. If there is not sufficient space to create them or you remove the media before they have been deleted correctly the document will be irrecoverably corrupted without warning. This is more of a problem with floppy discs, but can occur with flash memory. ALWAYS copy to and from the removable media and work directly from the hard drive. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Many thanks. I don't follow you about the 'opening from removable media'. "Graham Mayor" wrote in message ... No - the desktop is merely a folder location. There are however issues related to opening from removable media. I'd quit while you are ahead -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: Graham Many thanks. I note in particular what you say about a zip file, and will try that. Meantime, when I happened to copy the file to the desktop, and I tried the password again, hey presto!, the file opened. Does the desktop operate perhaps outside the rules, to use that word, governing Explorer and its contents? "Graham Mayor" wrote in message ... Password protection against opening encrypts the document. As you already know the password, a password recovery tool (even if compatible with Word 2007) is not going to be of any value. There was an update a while back that caused a few problems with password protection. There was a hotfix for that http://support.microsoft.com/default...rss&spid=11377 which was rolled up uinto SP2 but that introduced other issues and was fixed by another hotfix http://support.microsoft.com/kb/970942/ Whether this will help I cannot say. Word 2007 format is actually a zip file. If you rename you copy to filename.zip you should eb able to open it with WinZip or WinRar and examine the XML files that make up the content, which may point a way forward. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Malcolm and Rosemary Harrison wrote: I run XP SP2 and Office 2007. My wife has been using a sensitive Word 2007 file for some time, which she password protected, and the contents of which she was able to access using that password (which she can remember and is the correct password). Recently, she says she was prompted by Word to get it to provide stronger or better protection - she thinks the word 'double' protection may have been mentioned, and perhaps the word 'encryption' was used. That's all she can remember. Now it will not open. Out of my depth here. To experiment, I saved the document on a USB and tried to open it using a program called Office Password Recovery Pro. It said the file is not password protected, which it was. So evidently it is no longer password protected, put it that way. That made me think that perhaps the file is now encrypted. I have Googled decryption of Word docs, but I don't wish to experiment with any of these results, as encryption scares me. I understand Word 2007 does use encryption for passwords, but I can't get my head go beyond that. Any ideas? Thanks for any help/advice |
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