[Maria T]

I just download the Microsoft add in save as pdf and I am unable to save word
documents to pdf. I receive the following message: "the export failed due to
unexpected error"

Please help.....

[Bob Buckland ?:-\)]

Hi Maria,

I'm assuming you're using Word 2007? The current download is likely the one for the Office 2007 Gold (RTM) product release and is
incompatible if you're using Office 2007 Beta2 or Beta2 with Technical Refresh (B2TR).

Trial versions of Office 2007 Gold should be available on the MS website at the start of next month, right after the 'official'
launch event by Microsoft.

==============
"Maria T" wrote in message ...
I just download the Microsoft add in save as pdf and I am unable to save word
documents to pdf. I receive the following message: "the export failed due to
unexpected error"

Please help.....
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[elon]

Hi Bob,
I guess that by now your answer would be different, but strangely enough i
have EXACT teh same problem. in my case it is after upgrading an MS Office
2003 Pro to MS Office 2007. With the 2003 version I have a component (maybe
by adobe) that allowed a print to adobe PDF format; which is no longer
working now NOR the new downloded plug-in, save as PDF/XPS. this returns an
Microsoft error "the export failed due to an unexpected error". any ideas?

thanks,
Elon Cosla
the netherlands
+31655857735

"Bob Buckland ?:-)" wrote:

Hi Maria,

I'm assuming you're using Word 2007? The current download is likely the one for the Office 2007 Gold (RTM) product release and is
incompatible if you're using Office 2007 Beta2 or Beta2 with Technical Refresh (B2TR).

Trial versions of Office 2007 Gold should be available on the MS website at the start of next month, right after the 'official'
launch event by Microsoft.

==============
"Maria T" wrote in message ...
I just download the Microsoft add in save as pdf and I am unable to save word
documents to pdf. I receive the following message: "the export failed due to
unexpected error"

Please help.....
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[Graham Mayor]

Only the latest (version 8.1.2) of Acrobat will work properly with Word 2007
(though you can print to the drivers of the earlier versions).

The PDF plug-in is independent from and not reliant on Adobe's product. If
you save as PDF and still get the error, try repairing Office. See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



elon wrote:
Hi Bob,
I guess that by now your answer would be different, but strangely
enough i have EXACT teh same problem. in my case it is after
upgrading an MS Office 2003 Pro to MS Office 2007. With the 2003
version I have a component (maybe by adobe) that allowed a print to
adobe PDF format; which is no longer working now NOR the new
downloded plug-in, save as PDF/XPS. this returns an Microsoft error
"the export failed due to an unexpected error". any ideas?

thanks,
Elon Cosla
the netherlands
+31655857735

"Bob Buckland ?:-)" wrote:

Hi Maria,

I'm assuming you're using Word 2007? The current download is likely
the one for the Office 2007 Gold (RTM) product release and is
incompatible if you're using Office 2007 Beta2 or Beta2 with
Technical Refresh (B2TR).

Trial versions of Office 2007 Gold should be available on the MS
website at the start of next month, right after the 'official'
launch event by Microsoft.

==============
"Maria T" wrote in message
...
I just download the Microsoft add in save as pdf and I am unable to
save word
documents to pdf. I receive the following message: "the export
failed due to
unexpected error"

Please help.....
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[elon]

Thanks Graham,
I am using Acrobat reader 8.1.2 with its add-ons 9.0.124.
I can't print using the acrobat drivers, as I think I have un-install my
older version of the PDFmaker - HOWEVER, I won't need it if the office save
to PDF will work.
I have cleaned all temp directories, repaired the office 2007, tried it also
in safe mode (run: winword /safe) but all with no success. Please note that
it is ALL the office applications that would fail (Excel/PPT email etc) - but
at the same time Office DOES NOT seem to be unstable or crash as in the other
cases you've refered me to. Office is stable but this feature is NOT
working...

your advise will be much appreciated.
Elon




"Graham Mayor" wrote:

Only the latest (version 8.1.2) of Acrobat will work properly with Word 2007
(though you can print to the drivers of the earlier versions).

The PDF plug-in is independent from and not reliant on Adobe's product. If
you save as PDF and still get the error, try repairing Office. See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



elon wrote:
Hi Bob,
I guess that by now your answer would be different, but strangely
enough i have EXACT teh same problem. in my case it is after
upgrading an MS Office 2003 Pro to MS Office 2007. With the 2003
version I have a component (maybe by adobe) that allowed a print to
adobe PDF format; which is no longer working now NOR the new
downloded plug-in, save as PDF/XPS. this returns an Microsoft error
"the export failed due to an unexpected error". any ideas?

thanks,
Elon Cosla
the netherlands
+31655857735

"Bob Buckland ?:-)" wrote:

Hi Maria,

I'm assuming you're using Word 2007? The current download is likely
the one for the Office 2007 Gold (RTM) product release and is
incompatible if you're using Office 2007 Beta2 or Beta2 with
Technical Refresh (B2TR).

Trial versions of Office 2007 Gold should be available on the MS
website at the start of next month, right after the 'official'
launch event by Microsoft.

==============
"Maria T" wrote in message
...
I just download the Microsoft add in save as pdf and I am unable to
save word
documents to pdf. I receive the following message: "the export
failed due to
unexpected error"

Please help.....
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[Bob Buckland ?:-\)]

Hi Elon,

You've posted separately in at least three different discussion groups on this. Please see the replies in the Word Application
Errors discussion group

============
"elon" wrote in message ...
Hi Bob,
I guess that by now your answer would be different, but strangely enough i
have EXACT teh same problem. in my case it is after upgrading an MS Office
2003 Pro to MS Office 2007. With the 2003 version I have a component (maybe
by adobe) that allowed a print to adobe PDF format; which is no longer
working now NOR the new downloded plug-in, save as PDF/XPS. this returns an
Microsoft error "the export failed due to an unexpected error". any ideas?

thanks,
Elon Cosla
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*