I use Windows XP Home SP and Office 2000, when I exit Word I get this message
"Changes have been made that effect the Global Templet, Normal.dot. Do you
want to save the changes", even though I haven't made any changes that may
affect the Normal.dot Global Templet. I click yes to save, but the message
re-appears each time Word is used and closed.
This may have occured after my recent installation of the scanning software
OmniPage V15, which by default added a small Tool Bar with 4 Icons to Word,
but I am not sure of the timing. Is this possible, and how do I get rid of
this annoying message?

Nevio

While the add-in for OmniPage may be the problem (remove the add-in to
check), it is possible that you have orphan temp files - particularly
normal.dot's temp file present when Word is closed. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm

After removing any temp files, save normal.dot at the prompt.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Nevio wrote:
I use Windows XP Home SP and Office 2000, when I exit Word I get this
message "Changes have been made that effect the Global Templet,
Normal.dot. Do you want to save the changes", even though I haven't
made any changes that may affect the Normal.dot Global Templet. I
click yes to save, but the message re-appears each time Word is used
and closed.
This may have occured after my recent installation of the scanning
software OmniPage V15, which by default added a small Tool Bar with 4
Icons to Word, but I am not sure of the timing. Is this possible, and
how do I get rid of this annoying message?

Nevio

It probably is OmniPage. Do you need its Add-In to use the software with
Word?

The message "Changes have been made that affect the global template -
normal. Do you wish to save those changes?" is an important warning. It
suppplements your virus detector and handles other potential problems. Its
display means that changes have been made, whether you intended to make
changes or not. You can also get it when your template has been altered by a
poorly written Add-In program or by a virus.

The reason for the message being shown repeatedly is almost always a poorly
written Add-In. The Norton AV Office Plug-In seems to be the most frequent
offender recently, but that can change as some other poorly written program
comes on the market.

Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and
Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when
they shouldn't do so and don't need to do so. Some of these are .dot files,
others are installed. See URL:
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for
instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad
thing. I run Word with 15 Add-Ins, most of which I wrote myself.)

Start with the Add-Ins I've noted. If you have any of them, decide whether
they are worth the annoyance they are causing you. Probably they are not.
Disable any that are not worth the candle. Restart Word and see if your
problem is gone.

If not...

If you start Word using
Start = Run: Winword.exe /a
you'll end up with Word out of the box loading without your saved normal.dot
file, with no macros and no Add-Ins. You may notice that it loads much more
quickly than you are used to seing. When you close it, you won't get the
"normal.dot" prompt. Doing this may fix the problem, by itself, but probably
will not. Generally, it is a diagnostic, not a fix.

So, what you need to do is disable all of your Add-Ins (don't delete them).
Start by moving .dot files out of your Word Startup folder, one-by-one, with
Word closed. Restart Word and see if that Add-In caused the problem. If not,
put it back in and take the next one out. (You can put them in a sub-folder
of your Startup folder.) If none of them are the problem, move to the .com
Add-Ins that have to be uninstalled.

If your offender is not on my list, please write back and let us know which
one caused your problems.

Write to the company that put out the Add-In with a complaint, and possibly
a bill for your time.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Nevio" wrote in message
...
I use Windows XP Home SP and Office 2000, when I exit Word I get this
message
"Changes have been made that effect the Global Templet, Normal.dot. Do you
want to save the changes", even though I haven't made any changes that may
affect the Normal.dot Global Templet. I click yes to save, but the message
re-appears each time Word is used and closed.
This may have occured after my recent installation of the scanning
software
OmniPage V15, which by default added a small Tool Bar with 4 Icons to
Word,
but I am not sure of the timing. Is this possible, and how do I get rid of
this annoying message?

Nevio

Hi Graham,

It wasn't a a normal add-in that was causing the problem, but a .Com add-in
from the OmniPage companion program "PDF Converter 3.0 Add-in" as Charles
suggested in his reply after yours. Good to know and many thanks for your
contribution.

Nevio

"Graham Mayor" wrote:

While the add-in for OmniPage may be the problem (remove the add-in to
check), it is possible that you have orphan temp files - particularly
normal.dot's temp file present when Word is closed. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm

After removing any temp files, save normal.dot at the prompt.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Nevio wrote:
I use Windows XP Home SP and Office 2000, when I exit Word I get this
message "Changes have been made that effect the Global Templet,
Normal.dot. Do you want to save the changes", even though I haven't
made any changes that may affect the Normal.dot Global Templet. I
click yes to save, but the message re-appears each time Word is used
and closed.
This may have occured after my recent installation of the scanning
software OmniPage V15, which by default added a small Tool Bar with 4
Icons to Word, but I am not sure of the timing. Is this possible, and
how do I get rid of this annoying message?

Nevio

Hi Charles,

The problem was created by a .Com add-in put there by a OmniPage companion
program "PDF Converter 3.0 Add-in" installed during the installation of
OmniPage V15.
I will absolutely write to ScanSoft (now renamed Nuance) and thank them for
the pain, and as you suggested, I should also bill them for the time, pain
and suffering.

In any case thank you for the information and help given; it was invaluable.

Nevio

"Charles Kenyon" wrote:

It probably is OmniPage. Do you need its Add-In to use the software with
Word?

The message "Changes have been made that affect the global template -
normal. Do you wish to save those changes?" is an important warning. It
suppplements your virus detector and handles other potential problems. Its
display means that changes have been made, whether you intended to make
changes or not. You can also get it when your template has been altered by a
poorly written Add-In program or by a virus.

The reason for the message being shown repeatedly is almost always a poorly
written Add-In. The Norton AV Office Plug-In seems to be the most frequent
offender recently, but that can change as some other poorly written program
comes on the market.

Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and
Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when
they shouldn't do so and don't need to do so. Some of these are .dot files,
others are installed. See URL:
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for
instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad
thing. I run Word with 15 Add-Ins, most of which I wrote myself.)

Start with the Add-Ins I've noted. If you have any of them, decide whether
they are worth the annoyance they are causing you. Probably they are not.
Disable any that are not worth the candle. Restart Word and see if your
problem is gone.

If not...

If you start Word using
Start = Run: Winword.exe /a
you'll end up with Word out of the box loading without your saved normal.dot
file, with no macros and no Add-Ins. You may notice that it loads much more
quickly than you are used to seing. When you close it, you won't get the
"normal.dot" prompt. Doing this may fix the problem, by itself, but probably
will not. Generally, it is a diagnostic, not a fix.

So, what you need to do is disable all of your Add-Ins (don't delete them).
Start by moving .dot files out of your Word Startup folder, one-by-one, with
Word closed. Restart Word and see if that Add-In caused the problem. If not,
put it back in and take the next one out. (You can put them in a sub-folder
of your Startup folder.) If none of them are the problem, move to the .com
Add-Ins that have to be uninstalled.

If your offender is not on my list, please write back and let us know which
one caused your problems.

Write to the company that put out the Add-In with a complaint, and possibly
a bill for your time.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Nevio" wrote in message
...
I use Windows XP Home SP and Office 2000, when I exit Word I get this
message
"Changes have been made that effect the Global Templet, Normal.dot. Do you
want to save the changes", even though I haven't made any changes that may
affect the Normal.dot Global Templet. I click yes to save, but the message
re-appears each time Word is used and closed.
This may have occured after my recent installation of the scanning
software
OmniPage V15, which by default added a small Tool Bar with 4 Icons to
Word,
but I am not sure of the timing. Is this possible, and how do I get rid of
this annoying message?

Nevio