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#1
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This problem just recently started for some unknown reason.
When Printing Documents everything is OK. However, when I print the address on an Envelope it prints it out in red color instead in black color which is what I want to do. In this situation it always defaults back to the red color!!! My printer is a LEXMARK Z515. It used to work A1OK just a few days ago. My OS is: Microsoft XP Pro, with XP Office Pro. Both registered copies. Any help to fix this problem is greatly appreciated. Best Regards Art Richter |
#2
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Some users have found that this results from imbalance of inks in the color
printing cartridge. The reason is that some printers apparently use a composite black (made up of inks in the color cartridge) instead of the true black cartridge for printing envelopes. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " m wrote in message ... This problem just recently started for some unknown reason. When Printing Documents everything is OK. However, when I print the address on an Envelope it prints it out in red color instead in black color which is what I want to do. In this situation it always defaults back to the red color!!! My printer is a LEXMARK Z515. It used to work A1OK just a few days ago. My OS is: Microsoft XP Pro, with XP Office Pro. Both registered copies. Any help to fix this problem is greatly appreciated. Best Regards Art Richter |
#3
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Does the return address appear in red onscreen? If so, check the formatting
of the "Envelope return" style. If not, try re-installing a new printer driver from Lexmark's site. -- Ted |
#4
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Thank you very much Suzanne for your good info. I went and bought a new
LEXMARK color cartridge and installed it. That fixed my problem. Keep up the good work! Best Regards Art Richter "Suzanne S. Barnhill" wrote: Some users have found that this results from imbalance of inks in the color printing cartridge. The reason is that some printers apparently use a composite black (made up of inks in the color cartridge) instead of the true black cartridge for printing envelopes. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " m wrote in message ... This problem just recently started for some unknown reason. When Printing Documents everything is OK. However, when I print the address on an Envelope it prints it out in red color instead in black color which is what I want to do. In this situation it always defaults back to the red color!!! My printer is a LEXMARK Z515. It used to work A1OK just a few days ago. My OS is: Microsoft XP Pro, with XP Office Pro. Both registered copies. Any help to fix this problem is greatly appreciated. Best Regards Art Richter |
#5
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Thanks for the feedback. I wish I understood why these printers use
composite black for envelopes, though. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " wrote in message ... Thank you very much Suzanne for your good info. I went and bought a new LEXMARK color cartridge and installed it. That fixed my problem. Keep up the good work! Best Regards Art Richter "Suzanne S. Barnhill" wrote: Some users have found that this results from imbalance of inks in the color printing cartridge. The reason is that some printers apparently use a composite black (made up of inks in the color cartridge) instead of the true black cartridge for printing envelopes. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. " m wrote in message ... This problem just recently started for some unknown reason. When Printing Documents everything is OK. However, when I print the address on an Envelope it prints it out in red color instead in black color which is what I want to do. In this situation it always defaults back to the red color!!! My printer is a LEXMARK Z515. It used to work A1OK just a few days ago. My OS is: Microsoft XP Pro, with XP Office Pro. Both registered copies. Any help to fix this problem is greatly appreciated. Best Regards Art Richter |
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