I guess they didn't do much testing when they approved Acrobat 7 without the
update, as this problem was apparent from the outset? They will let you hack
the registry, but won't let you install a bug fix? The mind boggles.

Don't tell me, you work for the government

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



George Wilson wrote:
The organization I work for requires security approval for all
software updates. Forms need to be submitted and the software needs
to be tested, the process can take weeks.
thanks again
George

"Graham Mayor" wrote:

The web page explains that the add-in template has been replaced
with a COM add-in. It also explains that Adobe has fixed the
problem, so why didn't you update Acrobat as suggested to establish
whether this is indeed the case - and then you could have had your
cake and your ha'penny?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


George Wilson wrote:
This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists?
I had to disable the add-in from loading in the registry but it
worked. Thank you Charles for your assistance...
George

"Charles Kenyon" wrote:

From the FAQ:

28. I can't save my customizations - AutoText, menus, etc.
Can't save normal.dot...
If you have Adobe Acrobat 7 installed see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm.
Otherwise, hold down the Shift key when selecting the File
menu and select Save All.
See also http://www.adobe.com/support/techdocs/331259.html.

Hope this helps,
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version
of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
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"George Wilson" wrote in
message ...
Word XP on Windows 2000. I'm working with a customer who is
removing and adding autotext but it will not save. The changes
stay in effect until word
closes and then the original autotext is back in the document. I
do the same
operation from other systems and it works fine, can anyone think
of why these
changes do not save?
George