[Doug Robbins - Word MVP]

Also, are you sure that it is all grayed out? Initially only the two
left-most buttons - Main document setup and Open Data Source are enabled.
Until you have dealt with those issues, the other buttons cannot be used.

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Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

"joie" wrote in message
...
The Mail Merge toolbar is visible above my template but unusable because
it
is grayed out. This has not happened before.