[Graham Mayor]

This is not a good idea - ALWAYS RENAME the normal template to retain access
to the many configurations it may contain. In any case it probably won't fix
the problem - see http://www.gmayor.com/what_to_do_when_word_crashes.htm
with relation to orpahn temporary files.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Mary wrote:
You can also close word and find & delete the normal.dot file. It
will be recreated clean when you reopen word.

"sgoss53080" wrote:

I get the following message everytime I open Word: Word cannot open
the exisitng file. (Normal)

I have tried everything to get rid of it and I can't! It also tries
to save the file (Normal) When I close Word but gives me another
error message saying it can't save the file as it is in use???? HELP
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sgoss53080