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On Feb 15, 1:40*pm, "Graham Mayor" wrote:
According to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. *You can usually 'unscramble' the display from File=Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See alsohttp://www.gmayor.com/what_to_do_when_word_crashes.htm


Graham

Thankyou so much for this, I have just remoted into one of the users
machines, and did the work around, it recovered the document, and
printed it out
correctly on an alternative printer.

Regards

Gary