[Graham Mayor]

I suspect it is a filing system permissions error that is not allowing the
temporary files created in the working folder to be deleted and or created,
so essentially it seems to be a networking issue. Can you save new Word docs
to the NAS? When you close the document is the lock file retained? - See
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



VicLavigne wrote:
I don't know if this is an operating system problem, Office 2007
problem, or combination. But previously I had WinXP using Office
2003 and could open documents on my Buffalo NAS without any problems.
Computer with Vista and Office 2007 could not, kept getting a message
that files were already open by "another user" and could only open
files in read-only mode.

I then upgraded BOTH computers to Windows 7 with Office 2007, and
they both have the same problem. All other files types open and
edit, using different programs, without any issues. Any ideas here?
I've googled this and it seems like it is a fairly common problem but
I haven't found any answers.