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#1
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office 2007 .docx email recipients can't open, what's wrong?
I just upgraded to office 2007 & made a flyer from an office template. I
emailed it to myself and it opened but when I email it to others they say they can't open it. How can i change the .docx to a different type of file that others can open? |
#2
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office 2007 .docx email recipients can't open, what's wrong?
Save it as a Word 97-2003 document.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "pam" wrote in message ... I just upgraded to office 2007 & made a flyer from an office template. I emailed it to myself and it opened but when I email it to others they say they can't open it. How can i change the .docx to a different type of file that others can open? |
#3
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office 2007 .docx email recipients can't open, what's wrong?
Just to expand on Suzanne's suggestion, Office 2007 .***x file formats are
not directly compatible with any prior versions of the Office apps. If the user has any other version of the program & hasn't installed the appropriate converters they won't be able to open the files. It's best to do as Suzanne suggested because even with the converters your file may not render as intended because of feature differences between 2007 & previous versions. At least if you Save As 97-2003 you'll know right off the bat whether there is a conflict. Regards |:) Bob Jones [MVP] Office:Mac On 6/2/07 11:22 AM, in article , "Suzanne S. Barnhill" wrote: Save it as a Word 97-2003 document. |
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