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#1
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A Word error appears when I start my computer.
When I start or restart my computer, the following Word error appears:
"Word cannot open the existing (normal)" What could be causing this, and how do I fix it? Thanks, Amanda |
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#2
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A Word error appears when I start my computer.
It appears that normal.dot is corrupt. Rename it to oldnormal.dot and if you
have a backup from the last time you saved normal.dot rename that to normal.dot, otherwise let Word build a new one next time it starts. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Amandar097 wrote: When I start or restart my computer, the following Word error appears: "Word cannot open the existing (normal)" What could be causing this, and how do I fix it? Thanks, Amanda |
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#3
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A Word error appears when I start my computer.
Thanks you - that worked!
"Graham Mayor" wrote: It appears that normal.dot is corrupt. Rename it to oldnormal.dot and if you have a backup from the last time you saved normal.dot rename that to normal.dot, otherwise let Word build a new one next time it starts. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Amandar097 wrote: When I start or restart my computer, the following Word error appears: "Word cannot open the existing (normal)" What could be causing this, and how do I fix it? Thanks, Amanda |
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#4
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A Word error appears when I start my computer.
You are welcome
 -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Amandar097 wrote: Thanks you - that worked! "Graham Mayor" wrote: It appears that normal.dot is corrupt. Rename it to oldnormal.dot and if you have a backup from the last time you saved normal.dot rename that to normal.dot, otherwise let Word build a new one next time it starts. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Amandar097 wrote: When I start or restart my computer, the following Word error appears: "Word cannot open the existing (normal)" What could be causing this, and how do I fix it? Thanks, Amanda |
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