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Hello there, I'm hoping someone can help me with this problem, as I am baffled.
In Word, when I select a citation and press Alt+Shift+I, I expect to see the Mark Citation dialog box appear. Instead, Word simply marks my text - no dialog box, as shown below (the text within the {} brackets is hidden, as expected): Citation text{ TA \l "Citation text" \s "Citation text" \c 1 } I have checked and double-checked the keyboard shortcuts in my Normal.dot and MarkCitation is indeed set to Alt+Shift+I. So why does it simply mark it and not display the dialog box for me to change options, e.g., the type of cite - statute, case, etc.? Any ideas? If it IS assigned to the wrong command (MarkCitation), I'm unsure of what command should be assigned to Alt+Shift+I (I cannot seem to find a MarkCitation..., or other command that would imply a dialog box). Thanks for any advice! Barbara |
#2
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If you start Word in Safe mode (hold Ctrl as you start the application),
then does the shortcut work properly? -- Stefan Blom Microsoft Word MVP "BarbaraB" wrote in message ... Hello there, I'm hoping someone can help me with this problem, as I am baffled. In Word, when I select a citation and press Alt+Shift+I, I expect to see the Mark Citation dialog box appear. Instead, Word simply marks my text - no dialog box, as shown below (the text within the {} brackets is hidden, as expected): Citation text{ TA \l "Citation text" \s "Citation text" \c 1 } I have checked and double-checked the keyboard shortcuts in my Normal.dot and MarkCitation is indeed set to Alt+Shift+I. So why does it simply mark it and not display the dialog box for me to change options, e.g., the type of cite - statute, case, etc.? Any ideas? If it IS assigned to the wrong command (MarkCitation), I'm unsure of what command should be assigned to Alt+Shift+I (I cannot seem to find a MarkCitation..., or other command that would imply a dialog box). Thanks for any advice! Barbara |
#3
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Yes, in Safe mode, it works as it should, bringing up the dialog box. Any
idea of what could be preventing it from working properly? "Stefan Blom" wrote: If you start Word in Safe mode (hold Ctrl as you start the application), then does the shortcut work properly? -- Stefan Blom Microsoft Word MVP "BarbaraB" wrote in message ... Hello there, I'm hoping someone can help me with this problem, as I am baffled. In Word, when I select a citation and press Alt+Shift+I, I expect to see the Mark Citation dialog box appear. Instead, Word simply marks my text - no dialog box, as shown below (the text within the {} brackets is hidden, as expected): Citation text{ TA \l "Citation text" \s "Citation text" \c 1 } I have checked and double-checked the keyboard shortcuts in my Normal.dot and MarkCitation is indeed set to Alt+Shift+I. So why does it simply mark it and not display the dialog box for me to change options, e.g., the type of cite - statute, case, etc.? Any ideas? If it IS assigned to the wrong command (MarkCitation), I'm unsure of what command should be assigned to Alt+Shift+I (I cannot seem to find a MarkCitation..., or other command that would imply a dialog box). Thanks for any advice! Barbara . |
#4
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The fact that the command works in Safe mode suggests that the issue is
caused by a macro in normal.dot (or normal.dotm in Word 2007) or in an add-in. Have you installed something recently? -- Stefan Blom Microsoft Word MVP "BarbaraB" wrote in message ... Yes, in Safe mode, it works as it should, bringing up the dialog box. Any idea of what could be preventing it from working properly? "Stefan Blom" wrote: If you start Word in Safe mode (hold Ctrl as you start the application), then does the shortcut work properly? -- Stefan Blom Microsoft Word MVP "BarbaraB" wrote in message ... Hello there, I'm hoping someone can help me with this problem, as I am baffled. In Word, when I select a citation and press Alt+Shift+I, I expect to see the Mark Citation dialog box appear. Instead, Word simply marks my text - no dialog box, as shown below (the text within the {} brackets is hidden, as expected): Citation text{ TA \l "Citation text" \s "Citation text" \c 1 } I have checked and double-checked the keyboard shortcuts in my Normal.dot and MarkCitation is indeed set to Alt+Shift+I. So why does it simply mark it and not display the dialog box for me to change options, e.g., the type of cite - statute, case, etc.? Any ideas? If it IS assigned to the wrong command (MarkCitation), I'm unsure of what command should be assigned to Alt+Shift+I (I cannot seem to find a MarkCitation..., or other command that would imply a dialog box). Thanks for any advice! Barbara . |
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