I inadvertently held down my shift key for more than 10 seconds and this
monster called FILTER KEYS was activated. I have followed the instructions
to turn it off but each time I turn on my computer it is activated again in
both Word and Outlook Express. It is driving me insane. It makes small
letters Caps, won't type double letters [eg. supper becomes super], it won't
backspace. I follow the instructions to turn it off but next time I turn the
computer on ... back it comes. There is no information on Word Help on it.

Hi Margaret,

Filter Keys is a Windows Accessibility feature
controlled in the Windows Control Panel rather
than a Word feature. In some cases holding down
both shift keys (left and right) at the same time
will disable it in Windows XP

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"Margaret C" Margaret wrote in message ...
I inadvertently held down my shift key for more than 10 seconds and this
monster called FILTER KEYS was activated. I have followed the instructions
to turn it off but each time I turn on my computer it is activated again in
both Word and Outlook Express. It is driving me insane. It makes small
letters Caps, won't type double letters [eg. supper becomes super], it won't
backspace. I follow the instructions to turn it off but next time I turn the
computer on ... back it comes. There is no information on Word Help on it.
--
Let us know if this helped you,

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx