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#1
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Normal.dot will not save changes
Word XP on Windows 2000. I'm working with a customer who is removing and
adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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#2
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Normal.dot will not save changes
From the FAQ:
28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "George Wilson" wrote in message ... Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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#3
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Normal.dot will not save changes
This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? I had to
disable the add-in from loading in the registry but it worked. Thank you Charles for your assistance... George "Charles Kenyon" wrote: From the FAQ: 28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "George Wilson" wrote in message ... Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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#4
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Normal.dot will not save changes
The web page explains that the add-in template has been replaced with a COM
add-in. It also explains that Adobe has fixed the problem, so why didn't you update Acrobat as suggested to establish whether this is indeed the case - and then you could have had your cake and your ha'penny? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George Wilson wrote: This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? I had to disable the add-in from loading in the registry but it worked. Thank you Charles for your assistance... George "Charles Kenyon" wrote: From the FAQ: 28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "George Wilson" wrote in message ... Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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#5
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Normal.dot will not save changes
The organization I work for requires security approval for all software
updates. Forms need to be submitted and the software needs to be tested, the process can take weeks. thanks again George "Graham Mayor" wrote: The web page explains that the add-in template has been replaced with a COM add-in. It also explains that Adobe has fixed the problem, so why didn't you update Acrobat as suggested to establish whether this is indeed the case - and then you could have had your cake and your ha'penny? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George Wilson wrote: This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? I had to disable the add-in from loading in the registry but it worked. Thank you Charles for your assistance... George "Charles Kenyon" wrote: From the FAQ: 28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "George Wilson" wrote in message ... Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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#6
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Normal.dot will not save changes
I guess they didn't do much testing when they approved Acrobat 7 without the
update, as this problem was apparent from the outset? They will let you hack the registry, but won't let you install a bug fix? The mind boggles. Don't tell me, you work for the government  -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George Wilson wrote: The organization I work for requires security approval for all software updates. Forms need to be submitted and the software needs to be tested, the process can take weeks. thanks again George "Graham Mayor" wrote: The web page explains that the add-in template has been replaced with a COM add-in. It also explains that Adobe has fixed the problem, so why didn't you update Acrobat as suggested to establish whether this is indeed the case - and then you could have had your cake and your ha'penny? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org George Wilson wrote: This worked, I guess in Acrobat 7 the PDFMaker.dot no longer exists? I had to disable the add-in from loading in the registry but it worked. Thank you Charles for your assistance... George "Charles Kenyon" wrote: From the FAQ: 28. I can't save my customizations - AutoText, menus, etc. Can't save normal.dot... If you have Adobe Acrobat 7 installed see the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm. Otherwise, hold down the Shift key when selecting the File menu and select Save All. See also http://www.adobe.com/support/techdocs/331259.html. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "George Wilson" wrote in message ... Word XP on Windows 2000. I'm working with a customer who is removing and adding autotext but it will not save. The changes stay in effect until word closes and then the original autotext is back in the document. I do the same operation from other systems and it works fine, can anyone think of why these changes do not save? George |
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