[Judy Gleeson \(MVP Outlook\)]

Hi MVP's. I'm a little desperate to get this working. I have been doing and
teaching this for years on all older version so why can't I make it work on
2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and pop
them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it with
all the default settings eg Selected Contacts and HTML. I click ONLY what's
described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia

[Peter Jamieson]

FWIW it does work here (Office 2007 SP1)

Unfortunately this problem is not unknown, even on those old versions, but I
have never been able to find the underlying cause. The thing that seems to
fix the largest number of problems in this area is to do a check and repair
(i.e. Office button-[Program] Options-Resources-run Microsoft Office
Diagnostics)

Also, if you've just moved to SP1 it seems I am not the only one who has had
to save and delete Word's Data key in the registry to get some things to
work again (see http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
Hi MVP's. I'm a little desperate to get this working. I have been doing
and teaching this for years on all older version so why can't I make it
work on 2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and pop
them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it with
all the default settings eg Selected Contacts and HTML. I click ONLY
what's described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia

[Judy Gleeson \(MVP Outlook\)]

darn - ran diagnositics yesterday - didn't help.

Don't have SP1 installed - heard too much scary stuff about it to jump in
yet.

I will read the link and see if that helps.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
FWIW it does work here (Office 2007 SP1)

Unfortunately this problem is not unknown, even on those old versions, but
I have never been able to find the underlying cause. The thing that seems
to fix the largest number of problems in this area is to do a check and
repair (i.e. Office button-[Program] Options-Resources-run Microsoft
Office Diagnostics)

Also, if you've just moved to SP1 it seems I am not the only one who has
had to save and delete Word's Data key in the registry to get some things
to work again (see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
Hi MVP's. I'm a little desperate to get this working. I have been doing
and teaching this for years on all older version so why can't I make it
work on 2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and
pop them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it with
all the default settings eg Selected Contacts and HTML. I click ONLY
what's described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia

[Peter Jamieson]

The Data key can be corrupted even without SP1, of course :-)

If deleting it does work for you, that could prove to be a really useful
piece of information.

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
darn - ran diagnositics yesterday - didn't help.

Don't have SP1 installed - heard too much scary stuff about it to jump in
yet.

I will read the link and see if that helps.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
FWIW it does work here (Office 2007 SP1)

Unfortunately this problem is not unknown, even on those old versions,
but I have never been able to find the underlying cause. The thing that
seems to fix the largest number of problems in this area is to do a check
and repair (i.e. Office button-[Program] Options-Resources-run
Microsoft Office Diagnostics)

Also, if you've just moved to SP1 it seems I am not the only one who has
had to save and delete Word's Data key in the registry to get some things
to work again (see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
Hi MVP's. I'm a little desperate to get this working. I have been doing
and teaching this for years on all older version so why can't I make it
work on 2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and
pop them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it
with all the default settings eg Selected Contacts and HTML. I click
ONLY what's described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia

[Judy Gleeson \(MVP Outlook\)]

winword.exe /a

fixed it yippeeeeeeee!

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
The Data key can be corrupted even without SP1, of course :-)

If deleting it does work for you, that could prove to be a really useful
piece of information.

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
darn - ran diagnositics yesterday - didn't help.

Don't have SP1 installed - heard too much scary stuff about it to jump in
yet.

I will read the link and see if that helps.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
FWIW it does work here (Office 2007 SP1)

Unfortunately this problem is not unknown, even on those old versions,
but I have never been able to find the underlying cause. The thing that
seems to fix the largest number of problems in this area is to do a
check and repair (i.e. Office button-[Program] Options-Resources-run
Microsoft Office Diagnostics)

Also, if you've just moved to SP1 it seems I am not the only one who has
had to save and delete Word's Data key in the registry to get some
things to work again (see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
Hi MVP's. I'm a little desperate to get this working. I have been
doing and teaching this for years on all older version so why can't I
make it work on 2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group by
State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and
pop them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it
with all the default settings eg Selected Contacts and HTML. I click
ONLY what's described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he
www.judygleeson.com
Canberra, Australia

[Peter Jamieson]

Good, thanks for posting the solution back...

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
winword.exe /a

fixed it yippeeeeeeee!

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
The Data key can be corrupted even without SP1, of course :-)

If deleting it does work for you, that could prove to be a really useful
piece of information.

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in message
...
darn - ran diagnositics yesterday - didn't help.

Don't have SP1 installed - heard too much scary stuff about it to jump
in yet.

I will read the link and see if that helps.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he www.judygleeson.com
Canberra, Australia


"Peter Jamieson" wrote in message
...
FWIW it does work here (Office 2007 SP1)

Unfortunately this problem is not unknown, even on those old versions,
but I have never been able to find the underlying cause. The thing that
seems to fix the largest number of problems in this area is to do a
check and repair (i.e. Office button-[Program] Options-Resources-run
Microsoft Office Diagnostics)

Also, if you've just moved to SP1 it seems I am not the only one who
has had to save and delete Word's Data key in the registry to get some
things to work again (see
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm ).

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Judy Gleeson (MVP Outlook)" wrote in
message ...
Hi MVP's. I'm a little desperate to get this working. I have been
doing and teaching this for years on all older version so why can't I
make it work on 2007?

Here's what I do:

Open Outlook (leave Word closed) and select certain Contacts ( group
by State, then Category go get the batch I want)
Tools | Mailmerge

Choose Merge to email | Type a subject | OK - Word starts up

Use the Insert merge fields button to get to Outlook's data fields and
pop them in
Finish and Merge | Send email messages.

Nothing happens. No emails sent. No messages on screen.
This exact sequence has worked on all previous versions. I leave it
with all the default settings eg Selected Contacts and HTML. I click
ONLY what's described above. Honest.

Regards

Judy Gleeson
MVP Outlook
Trainer and Consultant

There are various articles about using Outlook he
www.judygleeson.com
Canberra, Australia