[DSacks]

I've had Office 2007 for months now without problems, but just recently have
not been able to open Zip folders from a government web site. When I try to
open the Zip folder it won't open and displays the message "The Office Open
XML file [X] cannot be opened because there are problems with the contents" .
When I click on "Details" it state that Microsoft Office cannot open the file
because some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting this
message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.

[Graham Mayor]

Can you give a specific link that contains a file you cannot open?
I take it you are not trying to open the ZIP file directly in Word? You
would have to extract the files from the ZIP first.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


DSacks wrote:
I've had Office 2007 for months now without problems, but just
recently have not been able to open Zip folders from a government
web site. When I try to open the Zip folder it won't open and
displays the message "The Office Open XML file [X] cannot be opened
because there are problems with the contents" . When I click on
"Details" it state that Microsoft Office cannot open the file because
some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting
this message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.

[DSacks]

Yes, here's a link

http://www.cms.hhs.gov/PrescriptionDrugCovContra/

and it would be to the third document listed under "Downloads" (the one with
the Zip icon next to it). There are many similar examples -- any time I click
on a document with a zip icon next to it now, the same problem arises.
Previously, when I clicked on the document it did automatically extract the
files. But now it doesn't, whether I click on "open" or "save" first (when
the Windows box pops up asking if I want to open or save the file).

Is there some other way I could perhaps extract the files from the Zip first
(other than by clicking on the document)?

Thanks for any help you can provide.

"Graham Mayor" wrote:

Can you give a specific link that contains a file you cannot open?
I take it you are not trying to open the ZIP file directly in Word? You
would have to extract the files from the ZIP first.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


DSacks wrote:
I've had Office 2007 for months now without problems, but just
recently have not been able to open Zip folders from a government
web site. When I try to open the Zip folder it won't open and
displays the message "The Office Open XML file [X] cannot be opened
because there are problems with the contents" . When I click on
"Details" it state that Microsoft Office cannot open the file because
some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting
this message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.

[Tony Jollans]

It sounds like you have zip files set to open with Word. Right click on one
and select Open With and, if you have a further choice, select Choose
Default. Then pick your zip program and check the box to always use it for
the type of file.

--
Enjoy,
Tony

"DSacks" wrote in message
...
I've had Office 2007 for months now without problems, but just recently
have
not been able to open Zip folders from a government web site. When I try
to
open the Zip folder it won't open and displays the message "The Office
Open
XML file [X] cannot be opened because there are problems with the
contents" .
When I click on "Details" it state that Microsoft Office cannot open the
file
because some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting this
message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.

[DSacks]

Tony,

Thanks for the suggestion. I think that is what's happening (since the Word
icon shows in the pop up window), but when I right-click on the document I
don't get the "Open with" option. The only options are "open", "open in new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks


"Tony Jollans" wrote:

It sounds like you have zip files set to open with Word. Right click on one
and select Open With and, if you have a further choice, select Choose
Default. Then pick your zip program and check the box to always use it for
the type of file.

--
Enjoy,
Tony

"DSacks" wrote in message
...
I've had Office 2007 for months now without problems, but just recently
have
not been able to open Zip folders from a government web site. When I try
to
open the Zip folder it won't open and displays the message "The Office
Open
XML file [X] cannot be opened because there are problems with the
contents" .
When I click on "Details" it state that Microsoft Office cannot open the
file
because some parts are missing or invalid or corrupt.

But these are files I opened fine previously, and I am now getting this
message for every zip file I try to open from this web site
(www.cms.hhs.gov). I have Windows Vista.

Any suggestions to solve this would be much appreciated.

[Bob Buckland ?:-\)]

Hi D.,

Hold down the shift key while right clicking to see if you then get the 'Open With' choice while you are in Windows Explorer.

=======
"DSacks" wrote in message ...
Tony,

Thanks for the suggestion. I think that is what's happening (since the Word
icon shows in the pop up window), but when I right-click on the document I
don't get the "Open with" option. The only options are "open", "open in new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[DSacks]

Unfortunately that doesn't seem to work either. Although you do state "while
you are in Windows Explorer", and I'm actually in Internet Explorer (since
the zip document is on a web site). So not sure if that makes a difference. I
did go to my Control Panel to check the default programs set for my computer,
and it shows Word for files with the extension "zip". The only other option
it gave me to change it to was Internet Explorer, but when I changed it to
that and then tried to open the document, the computer just went crazy and
started opening up Internet Explorer windows non-stop so that I had to turn
the computer off. So I changed the default back to Word for zip extensions,
since that was the only other option.

Thanks for the suggestion though.

"Bob Buckland ?:-)" wrote:

Hi D.,

Hold down the shift key while right clicking to see if you then get the 'Open With' choice while you are in Windows Explorer.

=======
"DSacks" wrote in message ...
Tony,

Thanks for the suggestion. I think that is what's happening (since the Word
icon shows in the pop up window), but when I right-click on the document I
don't get the "Open with" option. The only options are "open", "open in new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[Tony Jollans]

As well as the options provided (in Windows Explorer, not IE), there should
be a Browse or Search button for you to select any program you wish. If you
have Winzip (I don't have it installed on this computer) there may also be a
way within that to re-associate zip files but I don't know what it might be.
If you just want to use Windows try selecting "explorer.exe" in your Windows
folder as the program.

--
Enjoy,
Tony

"DSacks" wrote in message
...
Unfortunately that doesn't seem to work either. Although you do state
"while
you are in Windows Explorer", and I'm actually in Internet Explorer (since
the zip document is on a web site). So not sure if that makes a
difference. I
did go to my Control Panel to check the default programs set for my
computer,
and it shows Word for files with the extension "zip". The only other
option
it gave me to change it to was Internet Explorer, but when I changed it to
that and then tried to open the document, the computer just went crazy and
started opening up Internet Explorer windows non-stop so that I had to
turn
the computer off. So I changed the default back to Word for zip
extensions,
since that was the only other option.

Thanks for the suggestion though.

"Bob Buckland ?:-)" wrote:

Hi D.,

Hold down the shift key while right clicking to see if you then get the
'Open With' choice while you are in Windows Explorer.

=======
"DSacks" wrote in message
...
Tony,

Thanks for the suggestion. I think that is what's happening (since the
Word
icon shows in the pop up window), but when I right-click on the document
I
don't get the "Open with" option. The only options are "open", "open in
new
tab" and "open in new window".

Any thoughts on how to get to an "Open With" option?

Thanks
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*